Administrator (Neuropsychology Service) - Reading, United Kingdom - Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust

Verified Company

Reading, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Interviews will be held on 22nd Aug 2023

An exciting opportunity has arisen for an Administrator to join the Neuropsychology Service located at Erleigh Road Reading.

You will need to have good organisational and interpersonal skills, an eye for detail and experience in a busy office environment to support the booking of appointments, consulting rooms, coordinating the associated clinical information needed from GPs.

We are looking for a person who is hard working, flexible and able to prioritise their work, and who wants to be part of a highly motivated and enthusiast Neuropsychology Team.

The post is Permanent, Full-Time 37.5 Hours, 5 days per week and we have staff parking onsite and good bus routes to our office.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.
We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

Flexible working options to support work-life balance.
27 days' annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities

- 'Cycle to Work' and car leasing scheme

Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities and armed forces community to support equality
Generous maternity, paternity, adoption and special leave.
Free parking across Trust sites
Be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures and administrative tasks.
Ability to plan and prioritise own workload and that of the service on a daily basis, working mainly without supervision and using own initiative.
Maintain effective communication across the team, taking phone calls and either directing the caller to the appropriate team member or taking messages as required. To be proactive in dealing with enquiries into the service and external services.
Administer all office systems to a high standard, both electronic and hard copy, across the service, ensuring they run smoothly through having well planned and organised administrative systems and processes in place.
Efficient and accurate recording of data on all electronic systems, including the use of RiO and Docman and production of reports and documents for team members.
Provide cover for other Administrators in their absence through sickness, annual leave or training.
Assist with planning and arranging meetings which may be internal or external to the service, ensuring all necessary arrangements are made, such as room bookings, refreshments, etc.
Attend designated meetings where the information may be complex and sensitive, taking, and transcribing minutes. Distribute information prior to and after meetings in a timely way.
Type confidential correspondence, reports and other documentation to a high standard within agreed timescales.
Assist in the collection, processing and occasional presentation of patient feedback, service data received for Neuropsychology and other Trust services.
Work in a collaborative manner with internal services, stakeholders and other agencies. This may occasionally involve processing information that may be sensitive or distressing.
Operate office equipment, including printers, faxes, PCs, scanners and telephones
Assist in the preparation, collection, photocopying, printing and processing of materials for management and service information meetings.
Organise all outgoing mail, ensuring mail is ready for collection as given times. Sort and distribute incoming mail.
Manage the distribution of service user and staff communications and information across the service as required.
Inputting onto patient system (Rio).
Being responsible for the taking, typing and circulation of minutes, agendas, memos and other general administration duties
Support projects within the service by undertaking various administrative tasks.
Able to support the coverage for receptionist duties as and when required.
The role is five days per week, Monday to Friday 37.5 hours.

The "must haves" for this role:

Educated to GCSE Grade C including English
Proficient keyboard skills
Previous knowledge or experience of working in an office and/or customer care environment,