Tech Support - Cardigan, United Kingdom - Empowering Ai
Empowering Ai
Cardigan, United Kingdom
Verified Company
3 weeks ago
Description
About Empowering Ai
Empowering Ai leads in AI-driven communication solutions, blending cutting-edge technology with a personal touch to transform customer interactions. Our focus on innovation and efficiency makes us a key player in the global AI landscape.
Job Summary:
We are seeking a Technical Support specialist to join our team, responsible for building and managing simple, template-based automation flows.
This role is ideal for someone with good computer skills and a tech-savvy background, ready to contribute to our AI automation systems.
Key Responsibilities:
- Design and build straightforward boxtobox automation flows based on predefined templates.
- Work closely with clients to understand their needs and customize flows accordingly.
- Conduct rigorous testing of automation systems to ensure they function seamlessly.
- Provide ongoing support and maintenance for automation flows to ensure optimal performance.
- Collaborate with technical and client service teams to enhance the functionality and efficiency of our solutions.
Qualifications:
- Proficient in using computer software and technology.
- Capable of understanding and implementing simple automation systems.
- Strong problemsolving skills and attention to detail.
- Excellent communication skills for interacting with clients and team members.
- A background in technology or a related field, with a keen interest in AI and automation.
What We Offer:
- A role at the forefront of AI technology with significant impact on client efficiency.
- Opportunities for growth and professional development within the tech industry.
- A collaborative and innovative work environment.
Job Types:
Full-time, Part-time
Part-time hours: 40 per week
Pay:
£16,148.62-£38,870.89 per year
Benefits:
- Company events
- Company pension
- Onsite parking
- Work from home
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
Work Location:
Hybrid remote in Cardigan
Reference ID:
Tech