Account Manager - Chorley, United Kingdom - Recruit Moore Ltd

Recruit Moore Ltd

Verified Company

Chorley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Recruit Moore have been approached by our client in Chorley to support them in finding an Account Manager.

As an Account Manager, your primary purpose is to support your portfolio of customers with genuine long-term relationships, to positively promote the company's services and demonstrate their values through providing reliable service on a consistent basis.

Duties to include Responsible for a varied portfolio of your own customers, providing a reliable standard of service as the single point of contact

Coordinate the delivery of all services to your customers using product and service specialists as required
Continuously review your portfolio to identify opportunities, risks, and successes
Maintain up to date records on behalf of the customer using the appropriate systems and processes
Negotiate and manage the renewal of current contracts across all services providing consultation and recommendations on procurement, and demonstrate high retention rates
Ensure service levels are maintained including validated invoices sent to site and queries progressed to resolution
Complete data protection, data integrity and GDPR checks as required
Actively identify new business opportunities within your portfolio and network
Resolve contract termination and objection issues at contract renewal

You will Be proactive and intuitive at building professional relationships with all stakeholders internally and externally

Have account management and/or customer service experience
Experience working to targets associated with the delivery of your role
Have a pleasant and confident telephone manner
Have experience with Microsoft Office including Excel, Word and Outlook

Salary - £22,000 - £24,000 + £3k KPI bonus per year (eligible after probation).

Recruit Moore acts as an employment agency in relation to this role. We are committed to equal opportunity and diversity.