Senior Receptionist - Exeter, United Kingdom - Global Veterinary Careers

Tom O´Connor

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Tom O´Connor

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Description

The Practice:


GVC are providing recruitment support to a well-established Independent practice based in East London who are looking for a Senior Receptionist to join their friendly team.


As Head Receptionist, you will be one of the first points of contact for clients and the public both on the telephone and in person.

You will be required to demonstrate a professional and knowledgeable impression to promote and represent the practice. You will be positive, hardworking, self-motivated, with strong leadership skills with a willingness to support all staff.

You will enjoy a challenge as no day is the same and be able deal with the requirements of the role with a friendly and proactive approach.


_ Excellent, friendly client focused care and communication skills are a priority._

Responsibilities:


  • To always ensure the smooth and effective running of the reception
  • Be friendly and personable greeting and welcoming clients to the practice
  • Help facilitate the smooth running of the reception including supporting colleagues
  • Ensure the reception is a calm, clean and tidy space for clients to arrive into
  • Assist with patient queries both facetoface and over the telephone
  • Use the CRM system to book appointments and record payments
  • Use the CRM system to admit or discharge and order medicines
  • Take cash and card payments, providing receipts to clients
  • Laise with referring practices and rescue teams

Key attributes:


  • Friendly, personable, positive and professional
  • Strong verbal and written communication
  • Highly organised and motivated
  • Customer and client focused
  • Good time management
  • Proficient IT Skills
  • Team Player
This role is advertised by Global Veterinary Careers who operate as an employment business and emplacement agency.

We have the largest selection of opportunities from our global marketplace and take on new and exclusive first opinion and specialist roles, worldwide on a daily basis.

Should you be interested in a more detailed conversation in how we can support you, please get in touch with our team of veterinary careers advisors today.


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