Dementia Support Worker - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

This is a newly created post that will be a part of the Trauma and Orthopaedic Care Group within the Division of Surgery at the Aintree site.


The post-holder will support our acute orthopaedic wards to facilitate a high standard of enhanced care for our dementia patients to ensure a robust and holistic hospital admission.


The post-holder will contribute to the delivery of patient's individual care under the direction and supervision of the Ward Manager with additional support from the Dementia and Delirium Team.

Whilst completing this, the post-holder will assist with all aspects of the patient's care including moving and handling, personal hygiene and dietary needs.


  • Maintain a professional behaviour at all times and represent the values of the organisation.
  • To assist the staff in the delivery of direct patient care.
  • To undertake skilled nursing support activities for which training and competency assessment has been undertaken.
  • To assist the nursing staff in maintaining patients wellbeing and dignity in a safe environment andin maintaining patient confidentiality and privacy.
  • To understand and adhere to all relevant trust policies and procedures.
  • To demonstrate good communication skills when dealing with patients, relatives and members ofthe multidisciplinary team utilising sensitivity, empathy and ability to manage conflict.
  • To perform, understand and report patient risk assessments e.g. Nutritional assessment scores,Falls Assessment, Moving and Handling, Pressure Area assessment and Bed Rail risk Assessment.
  • Report any concerns regarding patient's wellbeing or safety to the nurse in charge.
  • It is the responsibility of any member of staff who becomes aware of either a clinical or nonclinical incident to escalate immediately to the registered nurse.
  • To understand the principles of the Friends and Family Test/patient experience feedback and howit is used to improve and maintain an excellent patient experience.
  • Assist in orientating patients and visitors to the ward environment.
  • Ensure compliance with all aspects of Infection Control, Isolation and Food Hygiene policies.


Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.


The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.


It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.


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The post holder will contribute to the delivery of patients' individual care under the direction and
supervision of the Ward Manager and in conjunction with the Dementia and Delirium Team.

  • They will gather quality collateral history/ personal information from patients, families, carers and
other relevant services (eg social worker, care agency)

  • Deliver, monitor and embed DCS care plans for patients with dementia using clinical leadership
skills to role model best practice to ward staff

  • Work closely with dementia service colleagues and contribute to service goals, taking
responsibility for collecting and inputting data metrics

  • Use clinical judgment to feedback to MDT patient progress and assist in setting patient goals
that reflect their changing needs

  • Ensure effective ongoing carer communication/ liaison, including referrals to community
resources where indicated (eg carer support organisations)
Oct 202- Facilitate the provision of meaningful activities for patients, working closely with band 2s and

volunteers

  • Facilitate supported/ riskpositive discharges
  • Followup telephone calls and where required, admission avoidance activity (community liaison/
follow-up visits)

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