IT Helpdesk Apprentice - Haywards Heath, United Kingdom - QA Ltd

QA Ltd
QA Ltd
Verified Company
Haywards Heath, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Employer description:


SEBS IT is celebrating 40 years in business this year and due to an expanding portfolio of Managed Services, we are expanding our team in Haywards Heath, West Sussex.


Overview:


You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.

Initially, this role will be home-based until restrictions are eased, then this role will be office-based.


Main roles and responsibilities:


  • Dealing with customer IT related queries via helpdesk software
  • Installation ofIT hardware and software
  • Administration of cloudbased systems
  • Working with mobile devices
  • Network and security troubleshooting

Desirable skills:


  • Customer service
  • Communication skills
  • Troubleshooting/problemsolving skills
  • Some basic knowledge of IT

Personal qualities:


  • Be willing to learn
  • Ability to work well in a team and on your own.
  • Works well under pressure

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.


Find out more here:

Working week:

37.5 hours a week.


Salary:

£13,000 per annum


Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks.


Important Information:


QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.


To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.


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