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IT Helpdesk Apprentice - Haywards Heath, United Kingdom - QA Ltd

QA Ltd

Verified Company

Haywards Heath, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Employer description:

SEBS IT is celebrating 40 years in business this year and due to an expanding portfolio of Managed Services, we are expanding our team in Haywards Heath, West Sussex.

Overview:

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.

Initially, this role will be home-based until restrictions are eased, then this role will be office-based.

Main roles and responsibilities:

Dealing with customer IT related queries via helpdesk software
Installation ofIT hardware and software
Administration of cloudbased systems
Working with mobile devices
Network and security troubleshooting

Desirable skills:

Customer service
Communication skills
Troubleshooting/problemsolving skills
Some basic knowledge of IT

Personal qualities:

Be willing to learn
Ability to work well in a team and on your own.
Works well under pressure

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

Find out more here:

Working week:

37.5 hours a week.

Salary:

£13,000 per annum

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks.

Important Information:

QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.