Interim Civil Enforcement Team Leader - Staffordshire, United Kingdom - Venn Group

Venn Group

Verified Company

Staffordshire, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

**Interim Civil Enforcement Team Leader

Working Arrangement:
Full-Time

Location:
Leicestershire

Rate:
Negotiable dependant on experience

Duration: - 6 Months with extensions likely

On-Site visits with remote working (Admin based from home)
**Role Duties: - Manage and provide leadership to the Council's Community & Civil Enforcement team ensuring officers are deployed effectively in response to operational intelligence and the needs of the Council

Ensuring that the CCEOs are conducting regular and consistent patrols throughout their allocated area and act as ambassadors for the Council and the "eyes and ears" of the community
Ensure the Community & Civil Enforcement team maintain high standards of customer service and performance through the introduction and adaption of performance measures and regular one to one reviews
Investigate, review and respond to any complaints raised with regard to the Civil Enforcement service
Supervise the Council's enforcement responsibilities and fixed penalty notice charges, including the management of the Senior Community & Civil Enforcement Officers and the Support Officer
Ensure back office systems for processing of Fixed Penalty and Penalty Charge Notices are efficient, effective and fit for purpose
Monitor the use of Body Worn Devices to ensure compliance with Council policy and data protection regulations
Establish and maintain a detailed profile of all hotspot areas, including levels of flytipping, litter/dog fouling and ASB.
Using the information collated to produce monthly performance reports to inform future operations
Effectively manage all contracts relevant to the service. Ensure all policies are reviewed and updated

**Role Responsibilities: - Local Government Experience is Preferred