Specialist Support Officers - Tiverton, United Kingdom - Mid-Devon District Council

Mid-Devon District Council
Mid-Devon District Council
Verified Company
Tiverton, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

PERMANENT: 37 hours per week (pay award pending, part time considered)

SALARY:
£22, 369 to £24, 054


LOCATION:
Tiverton


We are seeking to appoint enthusiastic individuals who would like to work in our busy Public Health and Housing Options Service.


We have two full time posts available that will be involved with the full range of work associated with the service.

One of the posts will have a focus on the work of the Commercial team.

This team covers food safety service requests and programmed inspections as well as registering new food businesses, dealing with health and safety requests and accident reports and licensing enquiries.


The other post will be split across the work of the Commercial team and the Community team providing 18.5 hours of support on each side.

The work of the Community team involves private sector housing, environmental protection, anti-social behavior and community safety, grants and private water supplies.


Any applicants looking for a part time role to focus on either the Community side or the Commercial side are also welcome to apply.


These are varied roles responsible for core business and technical support to our front-line teams and as such you will be at the heart of what we do.


You will liaise with officers in dealing with customers and other agencies, allocate and triage service requests, and provide the full range of other business support as required.

In doing so you will be a key point of contact for these function areas but also provide cover and support to a wide range of other areas with training and development opportunities.


An ability to prioritise effectively and be able to manage data/information and support business processes with attention to detail is essential.

You will need to hold (or be working towards) relevant qualifications e.g.

Level 3 NVQ in Business Admin/Customer Services, and ideally have recent customer services experience in a similar role along with proven business support skills, ideally in a statutory or regulatory environment.


You should be committed to delivering excellent services and maintaining effective relationships with other officers, members and other key stakeholders/partners drawing upon good communication and interpersonal skills.

Ideally you will have a full driving licence and your own transport.


You will also need the confidence to deal with sometimes challenging or difficult situations and to work effectively with other authorities and agencies.

Computer literacy is essential and a working knowledge of IDOX Uniform, Integrator and Orchard Software, is desirable (though training can be provided).


The Public Health and Housing Options service is dedicated to providing career development opportunities and this role is a great stepping stone into a career in environmental health if this is of interest.


To find out more:

For full details please read the Job Description and Person Specification - ES2- Specialist Support Officer (Public Health and Housing Options)

The Job Description refers to the level of competencies required for this post. For an explanation of what this means, please see Core Competencies.


A satisfactory basic disclosure check and three years complete employment history will be requested in the event of you being offered the position.


How to apply:


Human Resources
Mid Devon District Council
Phoenix House
Phoenix Lane
Tiverton, Devon
EX16 6PP

Please remember to quote the following post and vacancy numbers:


CLOSING DATE:


  • 18 August 2023 at 1:00pm
    POST NUMBER:
  • ES26
    VACANCY NUMBER:

Thank you for showing an interest in this vacancy and we wish you every success with your on-going job search.

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