Patient Access Associate - Derby, United Kingdom - Bionical Emas

Bionical Emas

Verified Company

Derby, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A Career with Purpose
Bionical Emas is a global Clinical Research Organization (CRO) bringing life-changing medicines to patients around the world.

We combine Clinical Development, Clinical Trial Supply (CTS) and Early Access Programs (EAP) to deliver a unique, seamless service to our pharma and biotech clients.

At Bionical Emas, you will have the chance to develop your career while working with an outstanding team of people.

Our shared values create a unique culture that guides our actions and defines who we are. You will be a part of a welcoming, flexible, and supportive culture that values trust and belonging. We believe that creating opportunities for our people to develop their skills is crucial to our growth and success.

If you are inspired by changing the lives of patients all over the world, we'd love to hear from you.

About the Role
We are looking for a Patient Access Associate to join our Early Access Programs (EAP) division.

The Patient Access Associate will be responsible for working closely with the Project Managers to manage, on behalf of the pharma client, all healthcare professional's enquiries to access compassionate use medicines.

In addition, this person will have the critical role of guiding a healthcare professional step by step to determine, along with the Pharma company, the patient's eligibility to access a program and to guarantee all regulatory requirements per market are completed before shipment.

Up for the challenge? Keep reading for more information

What will your job look like?

Be the Healthcare Professional contact point for all Early Access Programs (EAP)
Deliver against Patient Access specific Key Performance Indicators (KPIs)
Identify operational efficiencies and program enhancements and discuss them with the Line Manager
Support Physicians throughout the request process, and answer any queries promptly
Ensure all ordering physicians and delivery sites are verified
Manage situations where customers are distressed in a calm and solutionfocused manner
Advise customers on the regulatory landscape in their market, with support from the Bionical Emas' regulatory team and Line Manager
Ensure quality and regulatory requirements are met and ensure all countryspecific requirements are followed
Promote patient centricity throughout all programs

What will you need to succeed?

Desire to maintain awareness of industry trends in the Early Access Space
Customerfacing experience within a pharmaceutical company needed
Demonstrated commitment to patient access to critical treatments
Experience working in a matrix organization
Sets the highest personal standards
A skilled and compelling communicator who can motivate and effectively manage customer expectations
Effective time management skills and ability to manage competing priorities
Effective presentation skills, relationship building and networking skills
Computer skills, including proficiency in the use of Microsoft Word, Excel, PowerPoint, Project, and Visio

The above-listed tasks are not exhaustive. However, they provide a general indication of the functions involved. All the employees must be flexible in their work to meet business needs.

What will you get in return?

We want you to do your best work We care about our people's well-being, their personal development and providing a true work-life balance.

Our benefits are aligned with our culture and values and are intended to maximize your experience working for us. Here are some of the benefits you can expect from working for Bionical Emas.

25 days of vacation
Vacation days purchasing scheme
1 extra vacation day per each 3 years of service
Discretionary Annual Bonus
Sabbatical of 3 to 6 months (after 3 years of service)
1 volunteer day per year
Free food and beverages at all offices
Life Insurance
Health Insurance and Employee Assistance Programme
Employee Support Networks help us continue to build on our inclusive culture
Flexible and hybrid work
Training and Personal Development Program

Does this sound like you?

It is time to apply, and we can't wait to hear from you_

Even if you don't meet 100% of the requirements, be confident in yourself and don't hesitate to apply

We Are Bionical Emas

We Are Bionical Emas, where each person is unique. We celebrate individuality while encouraging our talents to work as a team. Together, we make a difference by powering an inclusive future for all. Be you, with us.

**Powering the patient journey