People Services Administrator - Bristol, United Kingdom - IVC Evidensia UK

IVC Evidensia UK

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Posted on 31/03/2023

People Service Administrator

Salary:
Competitive

Location:
Keynsham, Hybrid-Working

About IVC Evidensia

IVC Evidensia is a global veterinary care business, based in the UK, with around 2,500 locations and 41,000 people, focused on delivering their purpose of healthy animals, and happy owners.

IVC Evidensia provides outstanding care to animals and outstanding service to customers, invests in the careers and development of their people and the capabilities and quality of their premises while being a force for good as an ever more sustainable business.

About the role:

We understand the impact our work has on our society and the environment. It's the difference we make that improves people's lives and helps the economy to grow.

We work alongside our customers to deliver resilient, bespoke infrastructure solutions that keep the taps running, the energy flowing, and people connected.

The work we do together matters.

We are excited to be recruiting for a People Services Administrator to be part of a proactive and customer-focused enabling function within our People Services Team.

Service delivery will sit at the heart of the people team and will be supported by a true ESS/MSS system, that will enable our people to have end-to-end accountability for their own employee information and their teams.

You will be responsible for supporting our employees to use our systems in the most effective way.

You will advise on policy and procedures and be a super user of our HRIS.

You will provide administrative support throughout the end-to-end employee lifecycle, to ensure we deliver the 'right first time' for our people.

Main Responsibilities:

Optimise and promote the use of employee and manager selfservice to drive efficiency and reduce nonvalueadd activity
Support the timely resolution of HR and payroll queries, in conjunction with the wider HR team, outsourced payroll team and business managers
Offer suggestions and participate in projects for automating HR process where possible
Maintain an uptodate knowledge of basic regulatory, legislative and systems changes relevant to the service, to ensure the function operates effectively and compliantly
Coordinate overpayment and debt recovery processes
Issue offer letters/packs and contracts, and act as a point of contact for contract queries
Provide onboarding support to new hires, including receiving relevant starter documentation, coordinating right to work, reference and security & vetting checks, and liaising with other departments such as Fleet and IT for the provision of company cars and equipment
Provide advice and guidance to employees and managers on people policy and standard operating procedure, ensuring compliance and governance is adhered to at all times
Transactional processing (administrative functions, data input) covering the endtoend employee

- lifecycle - including - starters, leavers and terms & conditions changes

What are we looking for?

CIPD qualified or working towards (desirable but not essential)
2+ years of HR admin experience
Basic knowledge of employment legislation
Familiarity with basic payroll processes
Experience in using HRIS systems
IT literate and proficient in the use of Microsoft packages Word, Excel, PowerPoint
Good interpersonal skills, able to confidently interact with employees at all levels within the organisation
Good communication skills written and verbal, and good telephone manner
Organisational skills, able to prioritise workloads effectively

What you get in return:

True to our values, we care about our employees and genuinely want our teams to have the best experience at work possible.

You will work with friendly teams in a modern, open-plan, dog-friendly, office environment.

Our benefits:

5 weeks holiday (increasing with service) plus bank holidays
Your birthday as a paid day off each year
Discounted veterinary fees within IVC practices
Company pension
EAP and supportive wellbeing programmes
Single private healthcare
Familyfriendly policies

IVC Evidensia is partnering with Cogito who are supporting our recruitment and helping to attract the best talent.

**How to Apply: Please follow the link to Cogito's website.