Sales Professional - Belfast, United Kingdom - Lunn's the Jeweller's

Lunn's the Jeweller's

Verified Company

Belfast, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position Title:
Sales Professional

Location:
Lunns, Queens Arcade, Belfast, BT1 5FE

Department:
Retail

Date:
Feb 2024

Version: 1

Status:
Permanent

Reports to:
Lunns Multi-Brand Store Manager

Direct Reports:
None

Hours of Work:

Full Time: 5 days per week, hours, standard hours (typically 9am-5.15pm)

There may also be a requirement, on occasions to work additional hours as per business needs.

Role Specification

Role Purpose:

Sell luxury jewellery and watches across the Lunns flagship store brands, including, Lunns Portfolio of Fine Diamonds, Patek Philippe, David Yurman, Mikimoto, Cartier & IWC through exceptional customer service within a high-quality retail environment ensuring that set targets are achieved.

Role Scope:

Work within a small team of sales professionals in our Lunns Flagship store.

Area of Responsibility:

Being a Brand Ambassador

Key Activities:

Immerse yourself in our Lunns Flagship store environment, whilst being an ambassador for the brands ensuring each client gets exactly what they are looking for.
Keep up to date with new brand products, models, and training to ensure that you are an expert in Brand knowledge.
As a team member contribute positively to the team environment and Lunns values and ethos.
Educate and build your clients trust in our own brands, harnessing a longterm relationship with you and Lunns.
Actively use our CRM (Customer Relationship Management) to continuously elevate our client journey.

Area of Responsibility:

Client Experience

Key Activities:

Support your clients to create their special moments through your exceptional customer service.
Deal effectively and efficiently with all aspects of clients enquiries from those that know exactly what they want to those that need a little help.

Area of Responsibility:

Working Within A Team

Key Activities:

Attend all training programmes as part of your role to continue to support your learning and growth, developing yourself both personally and professionally to be the best version of you. Work as part of the Lunns Flagship store team to build and maintain exceptional, knowledgeable teams.

Area of Responsibility:

Continual Improvement

Key Activities:

Preserve the product that is in store, ensuring that your showroom and displays are always pristine. Review and suggest ways of continually improving the Lunns Flagship Store.
Key Relationships

Primary

Secondary

Lunns Flagship Store Management Team
Lunns Flagship Store Sales Team
Aftercare Team
Lunns Multi Brand Manager
Retail General Manager
Lunns Store Teams

**Person Specification
**Essential

Desirable

GCSE English and Maths C grade or above (or equivalent).
Minimum of 2 year of sales experience in a customer facing role.
Excellent communication skills.
Flexibility regarding hours of work.
Retail experience of jewellery or watches

Skills, Behaviours & Attributes

Have a passion for people, great a building rapport and personable.
Be an enthusiastic, selfmotivated team player.
Ability to actively listen to ensure each clients need is met.
Ability to adapt your style to suit your clients needs.
Excellent attention to detail and enjoy problem solving.
Exceptional persuasive skills

CVs only will not be accepted.

Closing date for this role is Tuesday 23rd
April 2024.
Current Vacancies

Lunns is an equal opportunity employer.