Call Centre - Glasgow, United Kingdom - RSA
Description
At RSA we believe that insurance is about people, not things.Our inspiring colleagues focus on shaping the future by helping people, business and society prosper in good times, and be resilient in bad times.
This is the foundation on which we operate.We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.
We are currently recruiting for a Customer Service Advisor to join our team based at our Glasgow office.
During the training and embedding period, you will be working full time at our Glasgow site for the first six months.
Role Requirements Your Role**:
You will work with insurance brokers or direct customers across the UK by underwriting policies, education, and e-adoption strategies.
You will contribute to developing a team culture of pace and performance that is centred on enhancing the customer experience and generating financial results.
We provide the necessary training, so you have all the tools at your disposal.
The Individual About You**:
You will have a genuine desire to help our customers.
Along with the ability to listen and identify their needs, providing the best solutions using professionalism and empathy is key.
Your attitude and approach to customers are more important than your experience.However, a background in providing great customer service and showing an ability to think on your feet and operate with the customer in mind will put you in a great position to be successful with RSA.
What we offer you:
At RSA we put our people first.
We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset.
That is on top of a comprehensive range of benefits, including insurance discounts (up to 40%) and pension contributions of up to 11%, looking after your wallet and your well being.
We'll give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts - the best the industry has to offer.
About Us
We celebrate individuality and it's important to us that we have a culture where our people feel respected and valued for who they are.
We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
We understand that home life is a priority, and are happy to consider reduced hours or job shares.
If you think you would be a great fit for us, but don't meet all the requirements of the role, please contact us as we'd love to discuss how RSA could be the next step in your career journey.
Job Reference:
UK001659
More jobs from RSA
-
Administration Assistant
Manchester, United Kingdom - 2 days ago
-
Underwriter
Liverpool, United Kingdom - 3 weeks ago
-
Loss Adjuster
Dungannon, United Kingdom - 1 week ago
-
Commercial Loss Adjuster
Cambridge, United Kingdom - 1 week ago
-
Call Centre
Glasgow, United Kingdom - 4 days ago
-
Professional Indemnity Trading Underwriter
London, United Kingdom - 3 weeks ago