No more applications are being accepted for this job

Supervisor - London, United Kingdom - The Cauldron

The Cauldron

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Calling all magical beings We are currently looking for a strong & responsible supervisor to join our team and oversee our Front of House staff.

You will also need to ensure the smooth operation of the venue as well as strict adherence to our standards of service and delivery of a one of a kind experience.

A good position for someone stepping up from supervision into their first management role.

You will be at the heart and soul of our venue to ensure the smooth daily running of our innovative Potions Experience (cocktails) and seasonal events.

The supervisor of this venue will get the benefit of a fun and varied role and lead a staff who run experiences that make our customers extremely happy and excited.

A love of fantasy and magic would be a bonus, but not essential, and the most important thing here is experience and a hands-on management style.

This is a venue runs a series of immersive experiences around food, beverage, and retail, seasonal events, and private hires.

Please see more about the venue and what we offer at

This venue is part of The Cauldron Co., the British entertainment company that brings fantasy to life with technology and science.

Experience in hospitality is a must & amazing customer services skills is essential A personal license is a plus.

Main Duties will include, not limited to:
Operations

Maintaining venue operations, the general experience and the atmosphere during service
Daytoday runnings and maintenance. Adhering to company regulations and recommended service formats/procedures in order to deliver the high end product our patrons have come to expect from The Wands & Wizard Exploratorium.
Facilitating the appropriate "magical atmosphere" created by the staff and venue.

Management

Oversee daytoday operations
Working closely with General Manager and Implementation Consultants to ensure smooth operations
Communicate effectively policy with staff
Maintain company standards
Oversight on all opening and closing procedures

Staff

Managing staff through their daily service routines
Knowledge of roles performed within the venue
Hiring staff when necessary (in conjunction with other senior staff members)
Ensure that staff adhere to company policies and procedures, taking appropriate disciplinary procedures if/where necessary
Ensuring staff are clocked in and out and are arriving on time
Ensuring staff well being

Hours:

We are open to a range of working hours, part time or full time, but please note we do operate evenings and weekend and you will be expected to work during these times.

This venue is part of The Cauldron Co., the British entertainment company that brings fantasy to life with technology and science.

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 25-45 per week

Salary:
£11.05-£12.75 per hour

Schedule: