Customer Service Representative - London, United Kingdom - Switch Advisors Grp

Switch Advisors Grp
Switch Advisors Grp
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving inquiries, and ensuring customer satisfaction.


Responsibilities:


  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Provide accurate information about products, services, and promotions
  • Utilize phone etiquette to ensure positive customer interactions
  • Analyze customer needs and recommend appropriate solutions
  • Communicate effectively with customers in person
  • Collaborate with other team members to achieve customer service goals

Skills:


  • Excellent communication and interpersonal skills
  • Strong phone etiquette and active listening skills
  • Ability to analyze customer inquiries and provide appropriate solutions
  • Ability to multitask and prioritize tasks effectively
  • Strong problemsolving skills and attention to detail


If you are a dedicated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.


Salary:
From £23,956.98 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 04/04/2024
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