Customer Service Assistant - Southampton, United Kingdom - Connected Abodes Ltd

Connected Abodes Ltd
Connected Abodes Ltd
Verified Company
Southampton, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Assistant.

As a Customer Service Assistant, you will be responsible for providing exceptional service to our customers and ensuring their needs are met in a timely and professional manner.


Responsibilities:


  • Provide accurate information about products, services, and company policies
  • Assist customers with placing orders, processing returns, and resolving any issues or concerns
  • Collaborate with other departments to resolve customer inquiries or escalate complex issues
  • Analyze customer feedback and provide suggestions for improving our products or services

Requirements:


  • Excellent communication and interpersonal skills
  • Strong phone etiquette and active listening skill
  • Ability to analyze customer needs and provide appropriate solutions
  • Ability to work well in a team environment
  • Strong organizational skills with attention to detail

Salary:
From £25,974.85 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 25/04/2024
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