UX Researcher, Cross-meta Integrity - London, United Kingdom - Meta

Description

The Cross-Meta Integrity team aims to protect people and communities from harmful experiences on our platform.

We accomplish this goal by building support experiences for the people who use our family of products, creating machine learning detection systems to detect malicious content, and establishing human review systems for the thousands of community operations agents who help care for our global community.

Our Cross-Meta Integrity Research team conducts rigorous, human-centric research geared toward safeguarding people and communities from harm and empowering them to identify harmful content and behavior when it arises.

We tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale.

This job description represents different full-time roles across Meta.

We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews.

We value a diverse range of perspectives and stem from many different backgrounds.

We're looking for excellent communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society.

They will also need to be comfortable in a fast-moving organization, open-minded about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of Meta.

UX Researcher, Cross-Meta Integrity Responsibilities:

Work closely with product and business teams to identify research topics
Act as a thought leader in the domain of research, while advocating for the people who could use our products
Design and execute endtoend custom primary research using a wide variety of methods
Design studies that address both user behavior and attitudes
Ability to work independently and autonomously
Effectively manage and prioritize research plans through ambiguous and fastchanging environments, align and efficiently execute critical insights and work with a large group of stakeholders
Communicate results and illustrate suggestions in compelling and creative ways
Work crossfunctionally with design, product management, content strategy, engineering and marketing
Generate insights that both fuel ideation and evaluate designs

Minimum Qualifications:

Bachelor's degree with 7+ years' of relevant experience in user experience, applied research and/or product research and development or a Master's degree and 5+ years' relevant experience, or PhD and 2+ year relevant experience.
Relevant experience within user experience, applied research setting and/or product research and development
Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
Experience coding with R, SQL, STATA, SPSS or equivalent
Interest in and experience executing handson, primary research
Experience translating research findings into strategic narratives

Preferred Qualifications:

Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.

Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.