Operations Coordinator - London, United Kingdom - Australasian Recruitment Company
Description
OPERATIONS COORDINATOR
This is an exciting opportunity for a fluent French and English speaker to join an upcoming property technology company as an Operations Coordinator on a 6 month fixed-term contract
You will be working in a team liaising with international stakeholders across the UK and France coordinating meeting and appointments with potential clients.
OPERATIONS COORDINATOR ROLE:
- Managing high volumes of outbound calls connecting with home owners, estate agents and viewing contractor
- Managing and maintaining the property viewing diary, ensuring all appointments are accurately scheduled and coordinated
- Liaising with agents, and other stakeholders to arrange viewing appointments according to their preferences and availability
- Communicating effectively with stakeholders to confirm viewing appointments, provide necessary information, and address any queries or concerns
- Coordinating with agents to ensure they have all the necessary details and resources for each viewing, including property information, keys, and access instructions
- Monitoring and updating the diary in realtime to accommodate changes, cancellations, and rescheduling requests
- Proactively identifying scheduling conflicts and working with relevant parties to resolve them promptly and effectively
- Providing administrative support as needed, including data entry, record keeping, and generating reports
OPERATIONS COORDINATOR ESSENTIALS:
- Must be fluent in French and English
- High volume coordination and scheduling experience
- Excellent phone manner and comfortable making outbound calls.
- Ideally come from a property, tech or real estate background
- 5 days in the office per week
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