Administrator - Southall, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Southall, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Duration:
temporary approx. 3 months

Location:
Hayes/Uxbridge (parking available)

Hours: 9am to 5pm Monday to Friday.
Office based

Duties:

Admin support around Out of hours and Clinical assessment service

General Admin support to Management

Assisting Billing Team with admin functions

Preparing prescriptions for clinicians in Out of Hours service

To deal with Post Event Message failures

To assist in ordering/stock take/receiving orders as needed.

To maintain supplier contracts including processing invoices, service reviews and ad-hoc requests

To assist with large comminutions to practices and seasonal meetings/ events

To assist with ensuring all new staff are issued with name badges and door passes where necessary

To assist with clinical recruitment process as necessary

To complete administration around clinical audits/feedback for clinicians

To undertake any tasks delegated by the Operational and Visiting/ PCC leads

Telephony and Administration:

To be the first point of call for administration and rota telephone lines and to transfer the call as appropriate.

To record full and accurate details when taking messages on the telephone and pass onto the relevant members of staff.

To record full and accurate details when taking messages from clinicians regarding shift allocations, cancellations etc. and update rota master

To record full and accurate details on the system when taking message handling calls and pass to the designated GP on-call or surgery when required

To assist in the handover from the overnight co-ordinator and follow up with any referrals back to the in-hours GP practice

To ensure that any feedback received from patients are appropriately entered into the patient survey portal and/ or recorded on the feedback form for follow up by the complaints co-ordinator