Fundraising & Events Administrator - Sheffield, United Kingdom - Tinnitus UK

Tinnitus UK

Verified Company

Sheffield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Tinnitus UK is the only registered charity in the UK supporting the one in seven adults who have tinnitus The charity has recently renamed and rebranded.

All part of the ambitious plans fo the charity to raise its profile and relevance even further, to reach and help more people than ever.

We are looking for a Fundraising and Events Administrator to provide administrative and operational support to the Fundraising Managers (Corporate, Major Donor, Legacy, Individual Membership, Trusts & Foundations and to the Head of Services by administering donor and supporter records and assisting with events and general operational duties.

Main Responsibilities

Fundraising General (65%)

Organizing and maintaining membership and donation data in the CRM database (Donorfy)
Taking telephone donations when required
Flagging contact/donations to relevant team members
Printing and posting thank you letters for offline donors

Events (20%)

Monitor event bookings and process invoices as required
Liaise with speakers, attendees and sponsors as appropriate

Annual Conference

Tinnitus Adviser Training
European Tinnitus Course
Online Tinnitus Woirkshop
Tinnitus UK Webinars 202
Ensure website and Eventbrite accurately reflect current and coming events are upto date including event details.

General (10%)

Stationery and mailroom stock checks and replenishing of stock as required
Assist the Office Manager with office administrative tasks
Work across the Tinnitus UK team and assist in all areas of work
Attend internal and external meetings, events and training
Assist the office manager with bookings of meetings/conference venues for Trustee Board and other meetings/training days
Organise travek and accommodation as and when required
Undertake training (Inhouse and external) as required
Be flexible and carry out associated suties that may arise, develop, or be assigned in line iwth the broard remit of the post

Stewardship (5%)

Provide a basic level of stewardship to event fundraisers (thanking, providing publicity materials, passing stories to communications colleagues)
Administering JustGiving and other fundraising platforms

PERSON SPECIFICATION

Essential

Good basic education to GCSE standard or equivalent (GCSE grade C or equivalent in Maths and English)
Entitled to live and work in the UK
Experience of database administration (CRM desirable)
Fundraising admin and stewardship
Events admin and support
Handling phone, digital and postal enquiries
Experience of using a number of different IT systems including Microsoft Office 36 such as Outlook, Teams, Excel, Word & Powerpoint

Desirable

NVQ level 2/3 in administration or other secretarial qualification

- experience in an office environment providing administrative support to multiple teams

Experience of using client management databases such as Donorfy (full training provided)

Skill - you will have:

Excellent communication skills both oral and written
Recongise the confidentiality of some information and adhere to GDPR guildelines accordingly
Attention to detail
Excellent record keeping
Understanding of confidentiality and GDPR guidelines
Work effectively and efficiently under pressure
Problem solver with a 'cando' approach

Personal characteristics - you will be: