Patient Administrator - Bristol, United Kingdom - TTM Healthcare Recruitment

Tom O´Connor

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Tom O´Connor

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Description

What you will do:


  • Providing a welcoming and professional first point of contact for all patients, coordinating their arrival through to departure
  • Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
  • Ensuring that clinically validated appointments are booked appropriately and according to clinical priority on the appointments system
  • Tracking and distributing imaging data and reports to referrers, ensuring that results are dispatched in line with clinical priority and contractual performance indicators
  • Assisting in the completion of month end administrative procedures for the management team
  • Ensuring all patients are invoiced promptly and accurately and that payment is taken on the day, recorded, and banked promptly.

About you:


  • Experienced working in a customer or patient focused environment
  • Confident using Microsoft packages and other IT systems
  • Strong communication skills, both written and verbal
  • The ability to work independently and as part of a multi skilled team
**Benefits: - 27 days annual leave (plus bank holidays)

  • Generous company contribution pension scheme
  • Private medical insurance options
  • Life assurance
  • Hybrid and flexible working opportunities
  • Fantastic learning and development opportunities
  • 24/7 access to a dedicated wellbeing hub and an Employee Assistance Programme
  • Enhanced parental leave
  • Monthly award programme and online peertopeer recognition
  • Long service recognition, with vouchers and additional annual leave
  • Refer a friend bonus
  • Smart tech, Cycle to Work and thousands of discounts and cashback options
  • Paidfor professional memberships and more
**TTM Healthcare Solutions is an Equal Opportunities Employer

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