Membership and Accounts Administrator - Hove, United Kingdom - United Chiropractic Association

Description

(Part Time 18-24 hours) Based in Hove, Sussex


Reports to:

CEO

Specific Duties include, but are not limited to:

• Accounts
• management of all accounts processes at head office
• Accounts

- liaise with Accountants for production of year end accounts via Xero

• Debtors chasing outstanding invoices
• Membership responsible for overseeing and implementation of all membership processes new members / updates / renewals / maintain data collection across all platforms (eg BT/constant contact)
• Insurance/DDS ensure members are always up to date with their insurance
• Insurance process affinity fee updates
• GCC (General Chiropractic Council) cross check members to register
• Peer & Ethics point of contact at head office & general admin associated with connecting members to P&E team
• Events general administration and support of event processes
• Proofread material leaving head office from head office team
• Work Instructions Manual responsible for creation and maintenance of membership and accounting processes

General Office Duties include, but are not limited to:

• Merchandise
• ordering / purchasing / sending out / invoicing
• General office supplies ordering and management
• Database data entry / maintenance
• Advertising processing advert requests / issuing invoices / chasing payment / advert maintenance on website
• Mail conference advertising / magazine / general post
• General cleaning / assistance to
  CEO/ executive board and head office team

Person Specification for Membership & Accounts Administrator:


Education and Qualifications:

• GCSE or equivalent with Maths and English required.
• Additional certifications or training in office administration, accounting, or customer service is preferred.

Experience:

• Minimum of 2 years of experience in a similar role, preferably in a membershipbased organization.
• Experience in managing accounts and financial processes, including liaising with accountants and handling invoices.
• Experience in database management and data entry.
• Experience in organizing and supporting events and conferences.

Skills and Abilities:

• Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Excellent attention to detail to ensure accuracy in accounts, data entry, and proofreading.
• Proficient in using accounting software, such as Xero, for managing accounts and producing financial reports.
• Strong communication skills to effectively interact with members, accountants, and colleagues.
• Ability to work independently and take initiative while also being a team player.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong problemsolving skills and ability to resolve member queries and issues.
• Flexible and adaptable to changing priorities and able to work under pressure.
• Excellent customer service skills to ensure members' needs are met promptly and professionally.
• Knowledge of advertising processes and ability to handle advert requests and invoices.
• Basic knowledge of general office maintenance and willingness to provide assistance when needed.

Personal Attributes:

• Highly organized and detailoriented individual.
• A positive mindset towards Chiropractic
• Reliable and punctual, with excellent time management skills.
• Professional and friendly demeanour with a customerfocused attitude.
• Ability to build and maintain positive relationships with members, colleagues, and external stakeholders.
• Proactive and solutionoriented approach to tasks and challenges.
• Demonstrates integrity and maintains high ethical standards.
• Strong work ethic and willingness to contribute to the success of the organization.
• Demonstrates a positive attitude and willingness to learn and develop new skills.

Job Type:
Part-time

Part-time hours: 18-24 per week


Salary:
£23,000.00-£25,000.00 per year


Benefits:

• Company pension
• Health & wellbeing programme

Ability to commute/relocate:

• Hove, BN3 2DL: reliably commute or plan to relocate before starting work (required)

Application question(s):

• You are required to attend our twiceyearly events in Birmingham and Heathrow. This will require your attendance over 2 weekends including an overnight stay on both occasions. Time in lieu is offered. Please confirm you are available to do this.

Experience:

• Accounting: 2 years (required)

- bookkeeping: 2 years (required)

Customer Service: 2 years (required)


Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location:
In person

Application deadline: 14/07/2023


Reference ID:
UCA2023