Service Administrator - Rochdale, United Kingdom - Bayman Atkinson Smythe
Description
Based in Rochdale, North Manchester our client is a successful engineering business.This is a great opportunity for an experienced Administrator to join and support a successful and very busy Service Team.
This is an office-based role, working Monday - Friday with flexible start/finish times.THE JOB:
Reporting to the Service Manager, as Service Administrator you will support the service team by effectively managing their customers and engineers.
As Service Administrator your responsibilities will include:
- Ensuring service-related tasks and processes are completed on time
- Assisting the service team members whenever necessary
- Ensuring information is updated and work is completed on time
- Handling customer enquiries to completion
- Ensuring communication within the team is conducted in a timely and professional manner
THE PERSON:
The ideal Service Administrator will have some customer service and administration experience and will have excellent people skills.
A professional and friendly approach is essential as you will be expected to deliver an excellent level of customer service at all times.
You will need to be able to work to your own initiative and at times at some pace therefore, you must be a robust character that is highly organised, able to multitask and confident at problem solving.
You will need to be reactive to change and have a flexible approach to all that you do.THE BENEFITS:
- A great working environment that encourages collaboration and professional development
- Onsite secure parking
- 23 days holiday + the bank holidays
- Company pension
Job Types:
Full-time, Permanent
Salary:
£21,000.00-£23,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Work Location:
One location
Reference ID:
BASCB609
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