IT Infrastructure Specialist - London, United Kingdom - Colt Technology Services

Colt Technology Services
Colt Technology Services
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Colt Data Centre Services (DCS) offers flexible and affordable colocation and IT infrastructure solutions.

Our connectivity and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is future-proof.

Role Profile


Role title:
IT Infrastructure Specialist


Colt Level:
PT1


Function:
Operations and Technology


Location:

UK

About Colt Data Centre Services

In today's world, great businesses must be secure, resilient, scalable and above all - connected.

At Colt Data Centre Services this is our business. Colt Data Centre Services offers flexible and affordable colocation and IT infrastructure solutions.

Our connectivity and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is future-proof.

We operate 15 state-of-the-art data centres across Europe and APAC, offering 24/7 security and local language support.

We are connected to a further 530+ third party data centres across our network and are able to offer private links into the major public cloud providers.


We are at a critical turning point as we become an independently focused business and at the same time, supported with the strong backing and investment of Fidelity.

We expand our footprint in Asia and Europe which enables us to invest and leverage our real estate and infrastructure to expand our current sites and open up new ones.

You'll be part of a dynamic, agile, forward thinking team of individuals that are looking significantly grow the business. This is an exciting time and a new beginning for Colt DCS.

Our vision:
to be the most customer centric data centre provider

Role Purpose


Reporting to the IT Infrastructure Manager, an IT Infrastructure Specialist is responsible for the provision of technical support, deployment and design for our business critical IT Infrastructure.

This is a key role in an IT Infrastructure Team that manages our on-premise private cloud and server estate and public cloud platforms.

Key accountabilities

  • Delivery of 2nd/3rd line operational support for IT services
  • Technical resource and, where required, technical lead for projects and BAU activities ensuring delivery within agreed scope and timeframe
  • Delivery of 2nd/3rd line operational support for IT services
  • Working with Incident Management Teams to restore service quickly and efficiently and, where required, Problem and Change Management Teams to complete any follow up actions
  • Supporting Business Application and Change and Delivery Teams on a pipeline of maintenance and enhancement activities
  • Supporting Service Delivery Managers with IT Infrastructure Changes by providing technical expertise at CAB Meetings and, where required, the technical resources to implement changes
  • Working with IT Infrastructure Architects and 3rd party specialists on the design of new solutions
  • Planning and executing changes in accordance with policies and processes
  • Documenting procedures, processes and high and low level designs
  • Researching current and emerging technologies
Relationships and key contacts

  • Colt DCS IT Operations & Delivery Team (Architecture, Infrastructure, Projects and Service Delivery Management)
  • Major Build and Operations Lifecycle Design and Delivery Teams
  • Service Operations Teams
  • Colt DCS and Colt Core Staff
  • Customers
  • Suppliers
Role specific requirements

Skills & Experience

  • Managing a Windows Infrastructure, including Active Directory, DHCP, DNS (Essential)
  • Managing an Azure public cloud environment (Desirable)
  • Implementing IT security Best Practices (Essential)
  • Managing a VMWare vSphere/ESX environment (Essential)
  • Networking, including Layer 2/3 switching, firewalls and Wireless networks (Desirable)
  • Enterprise Database (SQL Server, Azure SQL Database (Desirable)
  • Microsoft 365 tenant, including Azure AD (Desirable)
  • Scripting and automation, including Powershell and vbscript (Desirable)

Qualifications:

(optional, if required)

  • Industry Accreditation (Microsoft, VMWare, Cisco, Juniper, etc ) or evidence of relevant work experience

What we offer:

Colt DCS is a growing business that is investing in its people. Our people are defined by their ability to make things happen and deliver on their promises.

We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.


In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff.

Colt DCS recognises the importance of a work life balance.


Some benefit examples are:

  • Pension and insurance options
  • Access to a virtual business school for ongoing learning
  • Business mentoring
  • Discounts with local hospitality and retail providers
  • Flexible working and relaxed dress code
  • Two days annually to spend on volunteering opportunities
**Who
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