In-business Control Operations Head, Senior Director - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

In-Business Control Operations Head, Senior Director

Purpose

The purpose of this role is to reduce risk by providing oversight of several key 1st line risk management processes, including the resolution of ratings errors in accordance with policies and procedures, the sharing of insights and metrics about the qualityof ratings information, the root cause analysis and reporting of critical technology, process, information, and recordkeeping issues, and additional processes as needed.

The role will partner with senior stakeholders across the Operating Office, the AnalyticPractices, Compliance, Risk, and Legal to drive continuous improvement of these processes and ensure the proper mitigation and remediation of in-scope risks and issues throughout the ratings process.

The Role

Reporting to the Managing Director, Global Head of In-Business Control, this position will lead the New York & London based team responsible for managing several key risk management processes, including the error correction process (Error Forum), InformationQuality (IQM), Integrated Events Management (IEM), Application Access Management, End User Computing Artifacts, Business & Operational Resiliency and Documentation Governance.

The position is responsible for designing and optimizing processes and controlsthat enable the identification and remediation of risks and issues, ensure compliance with policies, procedures, and regulatory requirements, and deliver information quality insights to support the ratings process.

Additionally, this role will be involvedin implementing the internal control structure across the Analytical Business Operations & Controls, including performing the assessment, remediation, and monitoring of controls.

Responsibilities:

Oversee the management of error records, participate in Error Forums, and reduce error rates by ensuring robust root cause analysis and preventive actions.

Lead regular IEM meetings and ensure timely resolution of new and pending events, including thorough root cause analysis and effective remediation.

Work cross-functionally to respond to regulatory requests for information.

Partner with the Data Office to ensure the delivery of information quality metrics and insights to Analysts, AMs, and LAMs.

Work with stakeholders to optimize Information Quality related controls.
Lead monthly Documentation Governance Council meetings to resolve and minimize documentation issues within the ratings process.

Act as a key liaison point between functions critical for governance and execution such as Compliance, Analytical, IT, & Technology.

Manage communication with key stakeholders so that they are well-informed and engaged in risk-related activities

Proactively identify operational risk, support the business to design smart processes that address operational risk (including MAP support and Exam findings), design smart controls in line with the Ratings controls framework.

Continuously improve, digitize, and automate risk and control processes/operations
Embed controls into processes and solutions to ensure quality and adherence to regulation and internal policies

Work with Senior Leaders to support problem-solving and coordination to strengthen our operating risk framework, roles, and responsibilities to support execution.

Drive solutions to deliver effectively, efficiently, and quickly within a smart risk frameworkand regulated environment
Manage a global team of 8, including hiring, performance management, and career development.

Required Qualifications:

12+ years of experience in a regulated industry
Ability to work in a complex and highly matrixed environment; including being skilled at influencing senior leaders across the organization (Lead Analytic Managers, IBCOs, senior leaders across Risk, Compliance, Legal, Data, Operations, and IT).
Operational mindset and an ability to use data to create and simplify sustainable processes.
Experience leading teams, including the ability to effectively allocate resources to meet needs globally.
Proven ability to attract, develop and retain talent
Ability to demonstrate critical thinking to develop recommendations for designing and implementing effective solutions to complex problems
Experience in the following areas: technology, project management; change management, audit, and quality control
Ability to grasp complex concepts and synthesize effective solutions
Demonstrated skills in tailoring presentations and communications to varied audiences
Bachelors required; MBA or Masters preferred

This role is limited to persons with indefinite right to work in the U.S. and/or U.K.

Return to Work

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will activelysupport your return to the workplace.

Grade/Level: 14 ( relevant for internal applicants only )

U.S.

Location(s):
New York, NY

EMEA Locations(s):London, UK

No sponsorship:
This role is limited to persons with the indefinite right to work in the U.S. and/or U.K.
S&P Global states that the anticipated base salary range for this position is $152,600 to $200,00.

Final base salary for this role will be based on the individual's geographical location as well as experience and qualifications for the role.

About Company Statement:

S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challengesthat equip businesses, governments, and individuals with the knowledge to adapt to a changing economic landscape.

S&P Global Ratings offers critical insights for credit, risk and sustainable finance solutions that are essential to translating complexity into clarity, so market participants can uncover opportunities.

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Equal Opportunity Employer
S&P