Patient Experience Officer - Eastbourne, United Kingdom - East Sussex Healthcare NHS Trust

East Sussex Healthcare NHS Trust
East Sussex Healthcare NHS Trust
Verified Company
Eastbourne, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

An opportunity has arisen for a Patient Experience Officer within the team which is responsible for local and national surveys and translation and interpreting services.


The successful applicant would be supporting clinical areas and patients to book translation and/or interpreting services, liaise with our provider ensuring performance targets are met and invoices are accurate.

Local and national surveys play a vital role is clinical areas receiving feedback on the services they provide, this part of the role will require data analysis and some training to enable clinical staff to review their own data.

Experience within the NHS is desirable.


A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.


In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week.

Onsite parking is available from only £30 a year.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.
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