Customer Service Advisor - Magherafelt, United Kingdom - MYM Recruitment

MYM Recruitment
MYM Recruitment
Verified Company
Magherafelt, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Key Duties/Responsibilities include but may not be limited to:

  • Engaging with customers in a friendly and professional manner.
  • Answering telephone calls and dealing proficiently with customer queries.
  • Liaising with customers regarding installation schedules and service call dates.
  • Taking phone orders and payments and raising invoices.
  • Administering web orders and raising sales invoices.
  • Updating and checking customer CRM database.
  • Any other administrative duty deemed necessary by management, including cover for reception and other administrative roles.

Essential Criteria:


  • Excellent telephone, communication and organisational skills.
  • Good attention to detail and a high level of accuracy.
  • GCSE Maths and English, or equivalent.
  • Ability to work in a fastpaced office within strict deadlines

Desirable Criteria:


  • Two years' recent experience in a similar role.
  • Sage 50 Accounts experience.
  • Customer Relationship Manager database experience.

Job Types:
Full-time, Permanent


Salary:
£21,000.00-£24,000.00 per year


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Magherafelt: reliably commute or plan to relocate before starting work (required)

Experience:


  • Customer service: 1 year (preferred)

Work Location:
In person


Reference ID:
JO4716
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