Loss Prevention Officer - London, United Kingdom - Marriott International, Inc

Marriott International, Inc

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Number

Job Category Loss Prevention & Security

Location London Marriott Hotel Grosvenor Square, Grosvenor Square, London, United Kingdom, United Kingdom VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

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LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE
Experience 5-star service at the London Marriott Hotel Grosvenor Square.

Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities.

Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies.

Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge.

Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room.

Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings.

The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair.

We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide.

Begin your career journey with Marriott. Your 5-star experience awaits.

We are now recruiting for a dynamic and passionate
Loss Prevention Officer to join our magnificent five-star, luxury hotel.

Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you.

We enjoy crafting bespoke journeys for you.

ARE YOU ELIGIBLE TO WORK IN THE UK?

JOB SUMMARY
Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.

PREFERRED QUALIFICATIONS

Previous experience working within a similar environment preferred.
Strong Communication skills (verbal, listening, writing)
Attention to detail.
Proactive and reliable
Able to work alone and within a team.
Good level of English essential
Associate will be provided training on the job to reach Marriott GSU Level
Associate will be provided professional training to become First Aid Qualified
At appropriate time in associates' development, opportunity to become SIA Qualified will be made available.

PROFESSIONAL LICENSES (CURRENT)

SIA License
Door Supervision, Emergency First Aid.

SPECIFIC DUTIES
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.

Follow property specific procedures for handling emergency situations (e.g., fire, bomb threat, evacuations, medical emergencies, natural disasters).

Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.

Maintain awareness of undesirable persons on property premises.

Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).

Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.

Complete appropriate safety training and certifications to perform work tasks.

Follows proper key control guidelines in loss prevention and in the property.

Develops a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that