Apprentice Receptionist - Norwich, United Kingdom - Mundesley Medical Centre

Mundesley Medical Centre

Verified Company

Norwich, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

You will be working within our busy dispensary mainly at the reception desk where patients collect their medication and answering the phone

Overall Purpose of Job:

To work as part of the busy dispensary team providing basic administration support and to develop customer service skills.

Principal Responsibilities:

To provide excellent face to face customer service to patients and their representatives the dispensary reception desks.
Provide assistant to the qualified dispensers by checking and unpacking stock, producing prescriptions and taking telephone messages.
To develop skills to work as an effective member of the dispensing team.
To develop IT skills to produce documents and posters.
To develop skills to be able to answer and deal with simple medication collection and delivery enquires both face to face, on the telephone and via written/electronic correspondence.
To input data on to the clinical computer system.
To adhere to the strict rules on confidentiality.
Any other duties as requested.
To complete training requirements and meet deadlines as set by Poultec or the practice.

The training for a Customer Service Qualification which is completed at work is delivered by the training provider Poultec training via online learning, tutors and tutor support.

On completion of the apprenticeship they may be an opportunity for continued employment and further training with the possible opportunity to train as qualified dispenser.

Job Types:
Full-time, Apprenticeship

Salary:
£200.00 per week

Benefits: