Office Assistant/claims Handler - Ballymena, United Kingdom - James McKeown Accident Repair Ltd

James McKeown Accident Repair Ltd

Verified Company

Ballymena, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us

We are professional, agile and our goal is to James McKeown Accident Repair Ltd has over 40 years experience within the Accident Repair industry.

We are a modern, fast paced accident repair centre in Northern Ireland working with many insurance companies and work providers in the UK.

We are committed to progressing and encouraging individuals, who have a genuine drive, passion and interest in the industry, to reach their full potential.

To be successful at James McKeown Accident Repair Ltd motivation, ambition and dedication to working in a busy environment are essential.

Our work environment includes:

Modern office setting

You will be responsible for:

Receiving parts and labelling them with correct job numbers and allocating to correct parts bin
Arranging for return of wrong parts to dealership and ensuring credit is received
Charging parts to correct job on management system
Meeting customers with friendly and positive attitude
Booking customers in for repairs
Ensuring job cards ready for cars on site
Updating customers as to what stage repairs of their vehicle is at
Updating customers via digital imaging and estimated completion date
Answering incoming phone calls

You must be able to
:
Work to deadlines, prioritising workload to ensure agreed timescales are met

Work competently under pressure
Work as part of a team as well as on your own initiative with mínimal supervision
Be professional in your approach and continually work to high standards with customer satisfaction in mind

Job Types:
Full-time, Permanent

Salary:
£11.00-£13.00 per hour

Benefits: