Receptionist/administration - Bangor, United Kingdom - Ballyholme Dental Practice

Description

This is a great opportunity for an experienced receptionist to join our friendly, well established independently owned Dental Practice in Bangor.

Looking for someone who is proactive, motivated and a team player with exceptional communication skills.

Reception is a fast paced and vital part of our practice and we need someone who can multi task, use their own initiative and have the ability to work under pressure.

Responsibilities:

• Meet and greet patients at the reception desk, providing a friendly and helpful welcome.
• Respond to patients' questions, queries and requests at the reception desk and by telephone.
• Take messages for other members of the team and ensure they receive and act on these messages.
• Make appointments over the telephone or in person.
• Handle requests for emergency appointments and consultations.
• Send referrals to other Dental facilities.
• Register new patients and handle changes to patient information.
• Process incoming and outgoing mail.
• Scan correspondence in patient records.
• Input patient data to the practice computer system.
• Provide administrative support to clinical staff and other members of the team, such as filing, pulling of records, word processing, copying and preparation of documents.
• Ensure the reception and waiting areas are tidy.

Essential Criteria

• Minimum 2 years working in a receptionist/ administrative role

Desirable Criteria

• ILM Qualification (Level 3 or Level 5)
• 2+ years using Exact Software
• Registration with the General Dental Council
• Diploma in Dental Nursing

Job Type:
Part-time

Part-time hours: 23 per week


Salary:
From £10.00 per hour


Benefits:

• Company pension
• Free parking
• Sick pay

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Bangor: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Expected start date: 06/03/2023