Planning Assistant Team Leader - Derby, United Kingdom - SEVERN TRENT

SEVERN TRENT

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're Severn Trent and we think water and people are wonderful

24 hours a day, 365 (sometimes 366) days a year we serve 8 million people across the heart of the UK.

Each cuppa drank, and toilet flushed is only possible because of the 6,500 brilliant people working across our patch.

This role is vital to the service we deliver those 8 million customers, and we think you'd love it.

EVERYTHING YOU NEED TO KNOW
The Planning & Scheduling function within Severn Trent is a critical part of our Field and Contact centre operations. Therefore, we are excited to announce a new opportunity to join the team as a
Planning Assistant Team Leader.

The objective of Planning Assistant Team Lead is to lead and develop a team of front-line staff as well as being a technical expert for chemical and parts ordering for non infra.

This team is a high-volume and faced paced function and having a keen eye for and attention to detail, even when dealing with repetitive tasks, is key.

You'll be based in our modern Pride Park site where you'll be able to park for free or get to with ease with loads of local travel options.

You'll work within alongside our 280 strong Workforce Planning & Optimisation Team who all love what they do.

In turn delighting our customers & making a real difference across our region.

WHAT YOU'LL BRING TO THE ROLE

The objective of
Planning Assistant Team Lead is to lead and develop a team of front-line staff as well as being a technical expert for chemical and parts ordering for non infra, this is high volume process with quick turn arounds needed.

You will be expected to liaise with many other departments to ensure the smooth delivery of chemicals.

As the team leader, you will be focused on managing an effective team, ensuring the highest standards of service are always delivered whilst engaging with a wide stakeholder reach.

Key Accountabilities:

Create and lead a high performing and highly capable team up to 9 colleagues.
Ensure that the supply of chemicals to the company is smooth and deal with any challenges effectively.
Support the team to achieve the agreed performance targets and ensure SLA's are met in line with company ODI's.
Proactively identify opportunities for continuous improvement and share best practice through successful problem solving. Looking for ways to automate processes where possible.
Experience of handling a highvolume process.
To provide meaningful data, with a valid insight, that allows opportunity to feedback information that will help drive promotion or resolution to stakeholders.
Drive and support the team through change, helping to shape the future processes of planning and scheduling.
Build and maintain strong relationships with relevant stakeholders across the Severn Trent Water organisation, particularly in Operations and the Commercial teams.

You'll need to be performance savvy and be able to engage and coach your teams to continually refine and improve their performance and have the opportunity to improve Planning and Scheduling by identifying better ways of working and be part of delivering that change.

The planning assistant team is a faced paced, both reactive & proactive function and you must be able to balance priorities and workload demands ensuring that we can prioritise and keep our stakeholders that are involved in the process engaged at all times.

Multi-tasking and the ability to be able to use challenges and grow them into opportunities of improved ways of working is essential.

As a company, we are always striving to develop our talent and we will support you with training within the field.

Not only will we give you more flexibility compared to other companies, we'll also continuously help you develop your career by providing you with training courses and relevant qualifications to improve your skills and knowledge.

So, if you want to drive a high-performance culture and enjoy motivating a team this role would be perfect for you.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

We want people who show up and get involve.

Those who are ready to be part of something bigger and who want to make a difference because they care.

Is that you?

WHAT'S IN IT FOR YOU
Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family: