Marketing & Community Executive - London, United Kingdom - MyTutor

MyTutor

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

MyTutor is the UK's leading online platform for one-to-one learning, and we're on a mission to improve education for everyone in the UK and beyond, (we're expanding internationally).

We're building a future where access to high quality learning is stress-free for those who can afford it, and funded for those who can't.

Our handpicked community of tutors work online with students from all walks of life, and have already given over half a million lessons.

We're proud of the fact that over 1,300 schools have also chosen to work with us, and that we've earned a Trustpilot rating of 4.8/5.

(You can also check out our tutors' ratings here.)

Our team of nearly 300 is distributed across the UK, meaning we encourage a hybrid culture that supports collaboration and flexibility.

We are a learning organisation and hope to work with more people who are passionate about doing great work and improving every day.

We always prioritise our team wellbeing and development.

Everyone has the option to use our hotdesking app, Desana, to book a table and room at our coworking office near Spitalfields, London.

We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams.

We know it's the right thing to do, and we know it will make us all happier, fulfilled, and successful in our work.

You can also find a copy of our current Gender Pay Gap report here and we are continuing to build our roadmap of creating a more diverse and inclusive workforce.

What's it all about?

This is an exciting time to join the team as we enter our next phase of growth and scale our community of 10,000 tutors further.

You'll be a passionate wordsmith and content-creator, who's able to bring brand personality and engaging information to our audience of tutors (who are all uni students or recent grads).

Your main responsibility will be keeping your finger on the pulse of our tutor community.

You will be our primary representative for our tutors; gathering insights from them and communicating them to the wider team.

You'll be working with our Tutor Marketing Manager and Tutor Communications Lead to deliver fun and useful content across a range of platforms in different formats to drive tutor retention and acquisition.

What's in it for you?

The role will allow you to bring in fresh ideas and processes we're open to developing our current strategies and look forward to learning from you on enhancing these.
Opportunity to work for a brand with real social purpose and quality of product: over 750 schools trust MyTutor as their education platform.
The role will give you ample exposure to crossfunctional departments where you can expand your learning and equally lend your expertise to the teams, too.
The team is passionate and motivated by our mission and goals, you'll work with people who support one another and are always open to creating better pathways to collaboration.

The Day to Day

Organising and hosting webinar panels aimed at uni students (think finance 101 or how to choose a career)
Managing our growing tutor community. You'll take ownership of the tutor forum and manage tutor engagement on our socials. Here you will write publicfacing responses, share insights with the wider team, and manage memberships.
Regular evaluation and analysis of the performance of all content using relevant metrics, and optimising the content plan accordingly
Ownership of our tutor rep scheme where you will gather insights directly from our tutors and share them with the wider team
Supporting the Tutor Communications Lead with all things tutor communication from drafting and reviewing comms, to measuring tutor sentiment

Requirements:

Who will you be?

You're a creative and talented writer with close attention to detail
You have experience with TikTok and Instagram, and are on the pulse with social media trends
You know what makes great and engaging content for our target audience
You're empathetic, and are motivated about having a handson experience with our tutor community to help improve the user experience
You are proactive in identifying improvement or growth opportunities. Your organisation and collaboration skills helps you execute on these ideas
You embrace change in a work environment, and are comfortable reprioritising activity to align with business needs
You are someone who enjoys making a positive impact and difference you show genuine care in your work
You have a datadriven mindset to measure the performance of content

Nice-to-haves: