Front of House Host - London, United Kingdom - Loveday & Co.

Loveday & Co.

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

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Who We Are
Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London.

The Mission
We are passionately devoted to enhancing the lives of our members and their families.

We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do.

Based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors.

Scope
We currently have an exciting opportunity for a Front of House Host to join the Loveday team.

The purpose of this role is to provide first class service to our members, their families, guests and all visitors to our Loveday care homes and to achieve this by learning, adopting and maintaining the Loveday Way of delivering outstanding levels of service in hospitality and front of house operations.

Reporting directly to the Head of Hospitality you will be required to work in a dual role, to include F&B service delivery and on reception in the capacity as a host, to meet and greet our members and guest, assisting and directing them with the purpose of their visit.

Main duties and responsibilities

Meet and greet guests on arrival in a warm and friendly manner
Support the kitchen team to deliver first class Loveday dining experiences.
Prepare miseenplace and make sure all cutlery, plates and glassware are polished.
Set up tables according to the Loveday & Co Dining Standards
Follow the service steps for each meal service.
Ensure that all fridges and snack areas are always fully stocked.
Recognise regular visitors and interact warmly with families.
Maintain all stock levels of consumables i.e. teas, coffees, sugars, disposables, drinks (with the support of the Head of Hospitality.
Order, distribute and inform accounts of all member toiletries provided monthly.
Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate.
Provide ad hoc administration support as required by the management.

Remuneration, Perks and Benefits

Paid Breaks
Staff Meals
Perkbox Membership
Bluelight Card Membership.
Health Assured Employee Assistance Program
Christmas Bonus
Comprehensive Training and Development
Scope for progression and promotion within the company as we grow from two Care Homes to the development and subsequent opening of five new homes in London.