HR Operations Transformation Consultant - London, United Kingdom - Russell Tobin

Russell Tobin

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

What are we looking for in our
HR Operations Transformation Consultant?

HR Operations Transformation Consultant - 12 months contract - London - £600 per day Umbrella - Higher Education Sector

Overview:

Client is currently in the process of reviewing our entire strategy, and the enablers to our academic mission in the form of our professional services functions, are a critical part of delivering on that.

The key outcomes for this are intelligent, where possible, automated systems and processes which support our brilliant academics in delivering their world leading research and teaching.

More information about our Enabling our Academic Mission programme can be found here.

The Professional Services Hub (PS Hub) at Client has been formed on the back of a Transformation Program to provide Client with excellent, integrated and efficient professional services to support our vision of academic excellence and help sustain our position as one of the top ten universities in the world.

The Professional Services Hub is responsible for delivering Tiers 0, 1 and select 2 Level services to its customers as part of the end-to-end services owned by the Functions such as HR, Finance, Commercial, Research & Innvovation.

The PS Hub is organised into vertical service areas such as HR, Finance with a number of horizontal sub-teams responsible for Customer contact management, Tactical operational support, Quality & Compliance across the Hub, Data & Systems support, Performance reporting, Automation and Operational Excellence (AOE).

Main Purpose of the Job:

Working closely with the PS Hub Director, and the HR Services Director, the HR Operations Transformation Consultant will take the lead on delivery of critical operational projects in HR Shared Services to improve service and delivery.
This is a handson role requiring HR Operations expertise to solutionise and deliver working across the professional services hub, faculties and central HR.

Key projects in the plan include:

- implementation of a new service management system.
- management of overpayments project including resolution of outstanding overpayments and implementation of adequate controls to prevent over and underpayments.

Working with compliance to strengthen controls around right to work and immigration.
Supporting the PS Hub Director in delivery of the transformation of HR Operations in terms of service, structure and operating model.
Supporting readiness work on new ERP.
Supporting Education and Student Experience Transformation through technology. changes, process changes and service changes.
Recruiter
Shradha Porwal
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