Low Level Support Service Worker - Bolsover, United Kingdom - Citizens Advice Mid Mercia

Citizens Advice Mid Mercia

Verified Company

Bolsover, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_Do you have a passion for working in the heart of your local community and are driven by making a difference?_ Then
Citizens Advice Mid Mercia is the organisation for _you_
.

_

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won't turn people away. We make a difference.

Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are a dynamic and ever-changing organisation with new services and teams regularly coming on board.

As such we are seeking to recruit a dedicated part-time
Support Worker to join our Low Level Support Service team working at Citizens Advice Mid Mercia for Chesterfield/Bolsover area with the primary aim of providing short-term, targeted support (not personal care) to individuals, focusing on maintaining their independence in their own homes.

We are looking for individuals who:

_Have excellent communication skills _

- _Can manage own time effectively with a keen eye for detail_
- _Can monitor and maintain own standards ensuring work is accurate_
- _Have worked in a public-facing role_
- _Are experienced in working with a diverse range of people and providing a welcoming environment for clients_
- _Are in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary_

Responsibilities / Key Tasks:

- _Interview clients using sensitive listening and questioning skills to allow clients to explain their problem(s) and empower them to set their own priorities_
- _To maintain confidentiality, use discretion and sound judgement in undertaking all areas of responsibilities_

What we offer in return:

28 days entitlement _
plus_ bank holidays prorata
Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)
Opportunities for further training and continuous professional development
Internal progression opportunities
Supportive environment
5% pension contributions
3 month's full contractual pay for maternity, upon meeting qualifying criteria
Potential additional permanent contracted hours, where the organisational need exists
Being part of a great team / CAMM family

We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and a counselling line for all staff and volunteers.

The essentials:

Salary £26,203 FTE prorata
Hybrid Working from home and within Chesterfield/Bolsover community. Role may involve working/traveling across Derbyshire and occasionally beyond.

Job Types:
Part-time, Fixed term contract

Contract length: 36 months

Pay:
£12,927.00 per year

Expected hours: 18.5 per week

Benefits: