Clerical Officer - Bolton, United Kingdom - Bolton NHS Foundation Trust
Description
37.5 hours per week. Permanent posts.
The Health Records team at Bolton NHS Foundation Trust has an opportunity for an enthusiastic, motivated and flexible individual to join our team working the night shifts.
The role is a physically demanding role and you will be responsible primarily for providing a notes provision service, whilst additionally completing all associated administration tasks.
You will be required to retrieve case notes from within the health records library or from areas across the Trust site, which may require the lifting of boxes and pushing of trolleys up and down corridors.
Duties will include storage and retrieval of case notes, provision of an emergency notes service, case note preparation for clinics and elective admissions, dealing with enquiries, filing, use of LE2.2, customer service.
You will be expected to have excellent communication and interpersonal skills and the desire to work in a patient focussed environment.
You will also need to have good IT and organisational skills. The ability to work under pressure to meet deadlines is essential.Previous applicants need not apply
Duties will include storage, retrieval and archiving of case notes to support both inpatient and outpatient episodes, elective and emergency care 24 hours a day, customer service, patient registration and data input.
When dealing with elective admissions prioritise allocated day's work, print off allocated ward lists and pre-assessment clinics. Locate, retrieve, prepare and track casenotes and file in date order in appropriate bins for collection.
If casenotes are not in main storage areas use tracking system to locate and request where necessary.
Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or casenotes either manually or electronically.
Ensure Case notes are prepared in accordance with Health Records Standards.
Ensure Case notes are dispatched to Outpatient areas within the Trust and clinics held in the community/other Hospitals
The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work.
Duties will include storage, retrieval and archiving of case notes to support both inpatient and outpatient episodes, elective and emergency care 24 hours a day, customer service, patient registration and data input.
When dealing with elective admissions prioritise allocated day's work, print off allocated ward lists and pre-assessment clinics. Locate, retrieve, prepare and track casenotes and file in date order in appropriate bins for collection.
If casenotes are not in main storage areas use tracking system to locate and request where necessary.
Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or casenotes either manually or electronically.
Ensure Case notes are prepared in accordance with Health Records Standards.
Ensure Case notes are dispatched to Outpatient areas within the Trust and clinics held in the community/other Hospitals.
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