Receptionist - Huntingdon, United Kingdom - Wellside Surgery

Description

Job Description Receptionist RESPONSIBLE TO:
The receptionist will receive instructions from, and beresponsible to, the Practice Manager


HOURS OF WORK:
Monday 8am to 1pm / Tuesday 8am to 1pm / Wednesday 2pm to 6pm.

The hours of duty for this post allow for flexibility in order tocover periods of high demand, holiday and sick leave ofexisting staff.

RATES OF PAY:
As per contract.

SUMMARY OF RESPONSIBILITIES In order to facilitate Doctors and Nurses in attending to the needs of the patients, the post holder will :
Welcome patients at the main reception desk, assist with their enquiries or direct accordingly.

Answer telephones assist with enquiry or direct calls appropriately, record and pass on messages to members of the Primary Health Care Team in accordance with Practice Protocol.

Book appointments as appropriate via contact over the telephone or in person. Deal with queries according to guidelines laid down by Practice Policy. Process patient deductions and prepare paper notes for return to PCSE.

Any significant changes to this job description will be made in consultation with the post holder.