Clerk Typist - Newcastle upon Tyne, United Kingdom - The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Newcastle upon Tyne Hospitals NHS Foundation Trust
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Verified Company
Newcastle upon Tyne, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

The post holder must be able to work using their own initiative, have excellent communication skills to liaise with patients as well as all members of the clinical team.

We are looking for a reliable and enthusiastic individual to integrate well within the existing team, be flexible in supporting the functions of the Department and have a genuine desire to contribute to providing a quality service for patients.

Interview Date: 7 July 202- 21 hours week


A typical day involves visiting our Outpatient Areas to collect information, accessing the electronic referrals systems and sending appointment letters, scanning in to electronic records, requesting appointments to be made via our Booking Centre, speaking to patients and professionals over the telephone - with ad hoc duties as they arise.

Within this role, you can expect to be involved in the following (though not exhaustive):

  • Answering phone calls from patients and staff
  • Booking appointments
  • Maintaining eReferral
  • Uploading to the patient record
  • Validating data collection/cleansing
  • Walking between departments and ordering stationary


Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.


Rated 'Outstanding' by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country.

This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
- represented groups.

We are unable to offer Sponsorship for this position.

  • Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses
  • Audio typing of letters and documents
  • Deal with telephone enquires promptly.
  • Communicate with patients regarding appointments and admissions at the request of medical staff
  • Cover admin posts Trust wide as required.


As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
More jobs from The Newcastle upon Tyne Hospitals NHS Foundation Trust
See all jobs of The Newcastle upon Tyne Hospitals NHS Foundation Trust