Senior Talent Mobility Advisor - Swindon, United Kingdom - SIRVA

SIRVA
SIRVA
Verified Company
Swindon, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product.

We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business.

You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve.

We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives.

Those perspectives lead to new ideas. New ideas lead to innovation and excellence.

Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunities employer.

We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status genetic information or any other consideration made unlawful by applicable local legislation.

SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.

Position Summary

The TMA is an extension of the client's GMS function and is responsible for consulting on pre-assignment relocation benefit packages with the client's Human Resources and management teams.

The TMA also acts as the main point of contact for policy exceptions and escalations. The TMA will also collaborate with SIRVA's operations team to ensure authorisation processes are completed timely and effectively.

Functions and Responsibilities

Percentage of Time
30%
Partner with client HR and line management on relocation/assignment issues impacting the employee and family.
Provide assistance with managing exceptions and escalations.
Remain a point of contact for addressing inquiries and offering solutions as issues arise throughout the relocation/assignment lifecycle.

25%
Assist HR and line management in determining the appropriate mobility solution/program for each relocation/assignment scenario.
This may include conducting intake meetings, educating stakeholders on the end-to-end initiation process (e.g. steps, stakeholders, systems, approval requirements, data requirements), providing policy counseling and. guidance on policy selection, delivering costing analyses, researching immigration timelines/challenges, and reviewing payroll solutions.

25%

Act as the primary point of contact for HR and line management for assistance with navigating overall process and systems.

This includes fielding questions, trouble-shooting issues and developing work-arounds to expedite steps as necessary, reviewing assignment documentation such as cost projections and letters of assignment for reasonableness, monitoring approval processes, conducting pre-determination briefings and managing expectations.

20%
Partner closely with SIRVA Consultants to effectively transition new authorisations and provide guidance to them throughout the relocation/assignment lifecycle.

Qualifications and Preferred Skills

  • Minimum 5 years' experience administrating relocation policy required
  • Tax experience is essential
  • Domestic and international relocation counseling experience preferred
  • 13 years' experience in a client facing role preferred
  • Ability to identify potential problems and develop creative solutions
  • Excellent listening skills and consultative skills
  • Strong interpersonal skills: Ability to interact with individuals at various levels
  • Excellent written and verbal communication skills
  • Strong organisational skills, the ability to function as part of a team while acting as a selfstarter
  • Ability to manage deadlines, multitask, and operate in a fastpaced environment
  • Strong presentation skills, business etiquette, and phone skills
  • Ability to deal with ambiguity in an effective manner


  • PC proficiency

  • Word, Outlook, Excel, PowerPoint, and jobrelated systems
  • Strong preference for overseas work/living experience


As part of any recruitment process, the SIRVA Relocation Ltd (and any of its subsidiaries) collects and processes personal data relating to job applicants.

The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

What information does the organisation collect?
The organisation collects a range of information about you. This includes;

  • Details of your qualifications, skills, experience and employment history;
  • Information about your current level of remuneration, including benefit entitlements;
  • Whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process;
  • Information about your entitlement to work in the applied for locat
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