Community Engagement Officer - Swansea, United Kingdom - Whitehead Ross Education and Consulting Limited

Whitehead Ross Education and Consulting Limited
Whitehead Ross Education and Consulting Limited
Verified Company
Swansea, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Post:
Community Engagement Officer

Hours: 37.5 hours per week

Location:
Swansea

Salary:
£22,000

Annual Leave: 25 days + 8 bank holiday days paid holiday

INTRODUCTION TO WHITEHEAD-ROSS EDUCATION & CONSULTING
Whitehead-Ross Education and Consulting (WREC) is an education and social welfare organisation. Founded in 2012, we deliver a variety of high-quality skills-related programmes and social services provision.


Our programmes include support for unemployed individuals to retrain and secure jobs, vocational training programmes, adult education and social services provision such as support for families who have children with disabilities and parenting support.

With a workforce of 106 staff and still expanding, between 1st August 2022 and

30th July 2023, we supported a total of 3,568 participants across our programmes in Cornwall, Dorset, South Wales, Sussex, Wiltshire and Worcestershire.

Since we started in 2012, we have now supported 11,493 individuals


PRIMARY JOB FUNCTION
The UK Shared Prosperity Fund (UKSPF) is a central pillar of the UK Government's Levelling Up agenda. The fund provides £2.6 billion of new funding for local investment by March 2025. The UKSPF replaced European funding following the UK's withdrawal from the EU.


Whitehead-Ross Education has been successful in securing funding from the UKSPF for Multiply, delivered in partnership with Newport City Council.

Multiply is a new UK Government programme to help transform the lives of adults across the UK, by improving their functional numeracy skills through free personal tutoring, digital training, and flexible courses.


The aim of Multiply is to provide meaningful participation that boosts people's ability to use maths in their daily life, at home and work - and enable adults to achieve formal qualifications that can open doors for them (such as career progression, or progression to further study).


We will support 295 participants on courses aimed at parents wanting to increase their numeracy skills in order to help their children and help with their own progression, such as Numeracy for Parents in Supporting Their Child with Maths and City and Guilds Level 1 and Level 2 Maths Skills Awards.


The exciting and varied Community Engagement Officer role will lead on developing relationships, and engaging with external stakeholders, such as Jobcentres, housing associations and third sector organisations, to promote our Multiply courses in Newport.

You will be responsible for regularly updating stakeholders, developing new relationships, generating leads of prospective participants, providing information, advice and guidance on our courses and enrolling adult learners who are unemployed, on low income or economically inactive.

This will be a target driven role, with a focus on working to a monthly profile of participants being enrolled.


DUTIES AND RESPONSIBILITIES

  • Regularly engage with external stakeholders, such as Jobcentres, third sector organisations and housing officers/associations, to promote our courses and programmes
  • Provide ongoing information, advice and guidance to jobseekers and external organisations about our programmes
  • Generate and convert warm leads into enrolment appointments
  • Deliver enrolment sessions to signup new learners, including 121 and group enrolment, ensuring that paperwork is accurately completed, and the required evidence is in place for this to be processed by the administration team
  • Prepare and deliver appropriate presentations on our programmes (i.e., arranging and attending Jobcentre team meetings)
  • Create frequent reviews and produce weekly reports with enrolment data
  • Represent the company at networking events, exhibitions, and conferences (occasional evening and weekend working may be required)
  • Achieve targets by working towards a monthly profile of participants
  • Any other reasonable request or duties commensurate to the post

ADDITIONAL:


  • To use information technology systems to carry out duties in the most efficient and effective manner
  • To achieve agreed contract outcomes and outputs, and personal appraisal targets, as agreed by the Line Manager
  • To undertake training and constructively take part in meetings, supervision, seminars and other events designed to assist with the effective development of the post holder
  • Ensure all the services within the area of responsibility are provided in accordance with WREC's commitment to high quality service provision to users
  • Demonstrate commitment to equality of opportunity and treatment and comply with company policy and procedures and relevant legislation relating to equality and diversity

PERSON SPECIFICATION

Qualifications

  • 5 GCSEs including English and Maths

Experience

  • Proven experience in community engagement
  • Thorough understanding of stakeholder engagement
  • Knowledge of local stakeholders in the education and training sector

Skills and abilities

  • Fast lear
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