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    • Sales Assistant - City of London - Lush

    Lush
    Lush City of London

    2 months ago

    Part time £20,000 - £30,000 (GBP) per year *
    Description

    Sales Assistant

    Application Deadline: 6 October 2025

    Department: Retail

    Employment Type: Seasonal - Part Time

    Location: London - Cheapside

    Compensation: £13.85 / hour


    Description


    Diversity matters
    We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

    We see you, we celebrate you, we want you

    Who we are
    You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

    The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

    The role
    In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

    Key Information
    Contracts Available: 2 seasonal Sales Advisors, October 2025-December 31st

    Hours available: 14 hours per week

    Application Deadline: 6th October 2025

    Availability required: 3 full days including one weekend day

    Interview Date: 11th of October :00-12:00/ 12th October :00-12:00 
    There are two recruitment mornings. If invited, you only have to attend one.

    Trial Shifts: Week commencing 13th October 2025

    Start Date: Week commencing 20th October 2025

    Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

    Key Responsibilities

    • Greet customers warmly and create a welcoming store environment.
    • Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
    • Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
    • Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
    • Maintain a clean, tidy, and visually appealing shop floor.
    • Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
    • Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
    • Actively control store costs, such as product waste, to help meet the shop's budget.
    • Participate in ongoing training and development to enhance product knowledge and customer service skills.
    • Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
    • Work on in-store and external events to leave lasting impressions on customers.

    Skills and Experience



    Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

    Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

    Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

    Benefits

    • Holiday allowance
    • 50% discount on Lush products and spa treatments
    • Profit-based bonus
    • Complimentary spa treatment*
    • Pension scheme
    • Cycle to work scheme
    • Discounted rail and bus season tickets 
    • Employee assistance programme
    •  6 months of full pay for parental leave (primary caregiver must qualify for SMP)
    • Flexible working
    • Tailored gender affirming care*
    *qualifying period/hours required

    We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
    * This salary range is an estimation made by beBee
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