Front of House Planner - Gatwick Airport, United Kingdom - Red Handling UK

Red Handling UK
Red Handling UK
Verified Company
Gatwick Airport, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Front of House Planner
We are looking for a talented individual to join our team in London Gatwick. This is an excellent opportunity

As a Planner your role will be to create, embed and maintain an approach that ensure effective use of our resources


Your main responsibilities on a day to day basis will be:

  • Planning
  • create daily workplans on Excel for the Front of House team
  • check airline schedules, build gate teams based on skillset, ensure adequate skills cover
  • Arranging adequate staffing levels including overtime for Front of House, considering skill set requirements.


  • Rostering

  • Working Alongside the Head of Landside to create summer and winter rosters, maintain accurate rosters for Front of House Team
  • Produce daily staff sheets.


  • Training coordination

  • Working alongside the Service Delivery Managers and Duty Officers to identify staff for training and upskilling and arrange
  • Liaise with external agency for staff cover, rostering, annual leave.
  • Maintain internal rostering system, input overtime, roster changes, sickness, holidays for all Red Handling Front of House staff for payroll purposes.
  • Process leave for all Front of House staff staff including external agency staff.

Competency Requirements

  • Proven ability to work in a highpressured environment.
  • Meticulous attention to detail.
  • Aptitude for working with various information technology systems, especially Excel.
  • Excellent communicator at all levels.
  • Well organised and a lateral thinker.
  • Strong knowledge of all aspects of Ground handling operations.
  • Previous experience in resource planning.

Job Types:
Full-time, Permanent


Pay:
£15.11 per hour

Expected hours: 37.5 per week


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Experience:


  • Planning: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location:
In person

Application deadline: 19/05/2024
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