Front of House Planner - Gatwick Airport, United Kingdom - Red Handling UK
Description
Front of House Planner
We are looking for a talented individual to join our team in London Gatwick. This is an excellent opportunity
As a Planner your role will be to create, embed and maintain an approach that ensure effective use of our resources
Your main responsibilities on a day to day basis will be:
- Planning
- create daily workplans on Excel for the Front of House team
- check airline schedules, build gate teams based on skillset, ensure adequate skills cover
- Arranging adequate staffing levels including overtime for Front of House, considering skill set requirements.
- Rostering
- Working Alongside the Head of Landside to create summer and winter rosters, maintain accurate rosters for Front of House Team
- Produce daily staff sheets.
- Training coordination
- Working alongside the Service Delivery Managers and Duty Officers to identify staff for training and upskilling and arrange
- Liaise with external agency for staff cover, rostering, annual leave.
- Maintain internal rostering system, input overtime, roster changes, sickness, holidays for all Red Handling Front of House staff for payroll purposes.
- Process leave for all Front of House staff staff including external agency staff.
Competency Requirements
- Proven ability to work in a highpressured environment.
- Meticulous attention to detail.
- Aptitude for working with various information technology systems, especially Excel.
- Excellent communicator at all levels.
- Well organised and a lateral thinker.
- Strong knowledge of all aspects of Ground handling operations.
- Previous experience in resource planning.
Job Types:
Full-time, Permanent
Pay:
£15.11 per hour
Expected hours: 37.5 per week
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Planning: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location:
In person
Application deadline: 19/05/2024
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