Waitress/bar Staff - Maidstone, United Kingdom - The A Brand

The A Brand

Verified Company

Maidstone, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

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Indulgence Desserts Café_
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We are looking for a skilled Waitress to take orders and deliver food and beverages to our customers for our luxurious café in Maidstone._

The right Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.

If you are able to perform well in fast-paced environments, we'd like to meet you.

To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals.

You should also be a team playerand be able to effectively communicate with our Kitchen Staffto make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities

Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day's specials
Offer menu recommendations upon request
Upsell additional products when appropriate
Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests

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Requirements and skills

Proven work experience as a Waiter or Waitress
Handson experience with cash register and ordering information system
Basic math skills
Attentiveness and patience for customers
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fastpaced environment
Active listening and effective communication skills
Team spirit
Flexibility to work in shifts