Junior Relationship Executive - Leeds, United Kingdom - Aspion

Aspion

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title - Graduate Relationship Executive

Sector -Clothing/têxtiles Manufacturing

Location -Leeds

Salary -£22,000 - £25,000

Do you have a passion for delivering excellent customer service?

Are you looking for for a career that can offer you development and progression in a very exciting industry?

Are you are recent graduate and/or have strong customer service experience, and ready to take a step into something new?

The successful individual will represent the very best of the company image and ethos with professionalism and timely handling of issues as they arise; ensuring clients continue to receive ongoing value, service, and quality from the brand.

Duties following full training

Be the daytoday first point of contact for the clients allocated to you
Proactively communicate company updates with clients to manage expectations effectively, to ensure a positive relationship.
Identify any risks to the relationship to ensure they are mitigated.
Attend client meetings such as, but not limited to:
Annual review meetings with all clients
Measuring events with relevant client
Design meetings for new product launches
Additional care meetings for clients where relationships are at risk.
Ensure next actions are completed within the promised timelines and ensure updates are communicated clearly and efficiently with the relevant departments internally, particularly with the Product Team for product requirements and with the Customer ServiceTeam for product information for customers.
Have a clear understanding of the requirements, ensuring it is clearly communicated internally and presented correctly onlineOversee admin tasks delegated by the relationship manager(s)
Project management of Measuring Events
Annual Review Meeting schedule
Annual Communications.
Collating and maintaining specific information;
Industry exhibition logistics
Organising samples for meetings
Meeting infopreparation
Coordinating with Leedsbased departments to ensure smooth transition of information to SRM; particularly with the Product Team (launch, development & purchasing
Participate in sales presentations including preparation, as required by the Managing Director.
Attend industry exhibitions as a representative of the brand

Excellent organisations skills

Full UK driver's license

Strong communications skills

Confident in building relationships

Thanks

Victoria Riley - Principal Recruitment Consultant

Aspion Recruitment

At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy.

We have updated our policies in line with new GeneralData Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data - These can be viewed on our website.