SEND Communications and Resolutions Manager - London

The University supports staff maintaining a good work/life balance offer flexible working and parental leave opportunities an Employee Assistance Programme provides free confidential advice on both home and work concerns as well as optional private medical insurance season ticket ...

We're committed to delivering exceptional service to our residents – and that means learning from every experience. · Lead the resolutions team to handle customer complaints in line with agreed policies and procedures · Lead the team to ensure KPIs and agreed team objectives are ...

We have a new opportunity within our Resolution team to join them as a Resolution Manager.This is a permanent, full-time position that will be based in our TDS office in Hemel Hempstead and will follow our hybrid working policy of a minimum of 2 days in the office per week. · ...

We're committed to delivering a fair, transparent, and customer-focused complaints service one that listens, learns, and drives continuous improvement across our organisation. · As our Resolutions Manager,you'll take the lead on complex and high-profile complaints, · ensuring the ...

We're committed to delivering a fair, transparent and customer-focused complaints service one that listens learns and drives continuous improvement across our organisation. · ...

We're committed to delivering a fair, transparent, and customer-focused complaints service one that listens learns drives continuous improvement across our organisation. · You'll take the lead on complex and high-profile complaints ensuring they're investigated thoroughly respond ...

This is an exciting opportunity to join our ambitious and supportive People and Culture function. As HR Resolution Manager, you will provide strong leadership across all aspects of HR and employee relations casework within a large and complex organisation. · ...

This role will take responsibility for managing complex and escalated cases, coordinating engagement with the Housing Ombudsman, producing reports and insight, and ensuring that learning and service improvements are embedded across the organisation. · ...

We are looking for a Lead of HR Management in Resolution to join our Talent Management & Executive Development team. The successful candidate will be responsible for leading activity related to management in resolution requirements. · ...

We are seeking a Development Manager to join our team. As a key member of the Talent Management & Executive Development team you will be responsible for leading activity related to management in resolution requirements. This includes managing the full remit of MiR activity and de ...

We are looking for an experienced Customer Resolution and Insight Manager who is passionate about doing the right thing for residents and using insight to continually improve services. · Acting as a key advisor across our service areas, you will be the primary point of contact fo ...

We are seeking an experienced and proactive Security Resolution Manager to support our Chief Information Security Officer (CISO) team in managing and resolving security incidents and data exposure risks. · ...

We are committed to providing the highest level of support to children and young people with special educational needs and disabilities (SEND), working closely with educational settings to ensure their needs are met effectively. · We value our employees and are committed to ensur ...

To lead activity related to management in resolution requirements including managing the full remit of MiR activity and delivery against the assurance plan. · ...

Market Coordinator - Global Brand · The Market Coordinator supports this Global Brand's 'Host Services' team across the UK, Nordics, Middle East & Africa by managing high‑value host escalations and ensuring timely, high‑quality issue resolution. Acting as a key liaison between Ho ...

Fantastic opportunity for an experienced litigator to join a market leading company in the Real Estate sector. · ...

We help our clients invest for the future and to live the lives they want to lead. It's a responsibility we take seriously and it inspires us to do the right thing. · As a Resolutions Investigator, you will be responsible for ensuring every customer feels heard, valued and satisf ...

Head of Dispute Resolution · In-House - Real Estate Sector · Central London - Hybrid - Full Time · Fantastic opportunity for an experienced litigator to join a market leading company in the Real Estate sector. Our client is part of a high performing and well-regarded internationa ...

We are working with a well-established and highly regarded law firm who are looking to recruit a Dispute Resolution / Commercial Litigation Paralegal to join their London office. · This is an excellent opportunity for an enthusiastic and hardworking paralegal to support a busy pa ...

We are looking for an experienced Interim After-sales Project Manager with extensive customer product and quality resolution experience to lead an urgent initiative aimed at resolving identified quality risks impacting the client's customers. · Senior professional with strong cus ...