Customer Experience Team Member - London, United Kingdom - Ambassador Theatre Group

Tom O´Connor

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Tom O´Connor

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Description
The Ambassador Theatre Group (ATG) is the global leader in live theatre.

We own and operate close to 50 venues in the UK and US, we're an internationally award-winning producer, and a market leading theatre ticketing business.

Every night our theatres welcome thousands of people through our doors to enjoy the best in live entertainment.

Whether it's a night out with friends for a special birthday or a family's first theatre outing, you know every visit is special.

We work hard to make sure each customer leaves with those unique memories you can only get from a live show and that they want to return again and again

As part of our Customer Experience Team you'll make those fantastic experiences happen.

The charismatic and welcoming face of the company, you'll offer the highest standards of customer service whether you're welcoming audiences or working behind the bar.

You'll ensure we meet our financial targets by selling products and packages on the night and by making sure customers want to return.


What are we looking for?

  • Have a great work ethic and care about quality
  • Be observant and focussed on the customer
  • Relate well to others
  • Communicate effectively
  • Be proactive, decisive and get things done
  • Think creatively
  • Have ambition and drive
  • Have a flair for sales
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at and


If you'd like to discuss accessibility prior to applying, please review our_ job description_ where you can find our contact details to request a confidential discussion.


Closing Date:

at 10:00


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