Technical Focal Point - Aberdeen, United Kingdom - Survitec Group Limited

Tom O´Connor

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Description

Vacancy Title:
Technical Focal Point (x2)*****
Vacancy Location:Findon, UK*****
Engagement Type:Permanent, Full-Time**
Your Company
Survitec are the world's largest survival technology provider.

For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.


Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That is why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme

***
Your New Role


In this role you will be supporting our Marine department as a customers' point of contact for all service work and specialist technical support.

Providing technical advice, solutions and improvement and innovations.

***
What You Can Expect from the Role

Key Responsibilities and accountabilities:


  • Building and maintaining excellent relationships with customers, representing them effectively in the product development process, ensuring planned product innovations remain relevant and attractive to specific target markets
  • Supporting sales colleagues to build and present bespoke solutions;
  • Building core presentation materials and supplements these with deep product insight to ensure sales presentations to decision makers and influencers leverage product benefits.
  • Developing a personal network within the sales function and providing Sales colleagues with technical support for customer presentations, trade shows and other events promote Survitec and enhance its reputation
  • Providing product knowledge training to a range of sales, customer service and engineering colleagues
  • Providing a technical review of the customer order specification, defining the scope of the order and ensuring accurate and appropriate costings and offer development
  • Monitoring overall performance of the product category, identifying opportunities to drive product awareness and increase revenues, providing specialised product training or coaching to others throughout the organisation
  • Working with a range of stakeholders to gather detailed product feedback, carry out product and market analyses and support category management decisions

The Experience, Qualifications and Skills You Will Have

Essential Criteria:


  • Minimum 10 years' experience in lifeboat service and testing, enabling the role holder to understand and support a range of technical queries
years supervising and directing people and other resources to achieve specific business goals


Why You Should Work for Us

  • 33 days holidays including public holidays
  • Additional day off to celebrate your birthday
  • Cycle to Work Scheme
  • Life Assurance up to 4X salary
  • Pension Scheme
  • Training & Professional Development Opportunities
  • Employee Assistance Programme
  • Workplace Reward & Recognition scheme

How to Apply
**Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.

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