Customer Service Support Agent - Reading, United Kingdom - Education Development Trust
Description
Customer Service Support AgentLocation:
Reading (with some flexibility for hybrid or remote working)
Salary:
£21,000 per annum
Job type:
Permanent, fulltime, 35 hours a week
Benefits:
A generous holiday allowance (30 days plus bank holidays), a 6% matched pension scheme, excellent training and development opportunities, and family friendly policies to support flexible working.
We also offer a suite of voluntarybenefits including a health cash plan, ride to work scheme, and additional voluntary money saving benefits.
These are exciting times at Education Development Trust.Having secured a number of important new programmes in recent months to support schools and teachers around England, we are recruiting more
Customer Service Support Agents to support our clients, provide customer service advice, respond to queries, update key information and ensure data integrity.
Customer Service Support Agent, you will support schools and educators engaging with our professional development programmes.
In your role you will be supporting teachers, school support staff and in-school leads on their registration,on-boarding and programme queries for our professional development programmes supporting a range of educators.
You will be involved in updating resources and materials, as well as have the opportunity to support improvements to processes and ways of workingto improve the customer service experience.
Closing date:
Tuesday 28th February
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