Export Agent - Crawley, United Kingdom - Kingsgate Recruitment
Description
Supreme Recruitment:
Pet Travel Specialist
Position:
Pet Travel Specialist (Export agent)
Location:
Crawley
We are seeking a passionate and dedicated Pet Travel Specialist to join our clients Pet Export team in Crawley.
As a Pet Travel Specialist, you will be responsible for facilitating the seamless relocation of animals from the UK to destinations across the globe.
Responsibilities:
- Provide guidance, pricing, and information regarding pet travel to potential clients.
- Familiarize yourself with airline requirements, industry procedures, and destination country regulations.
- Coordinate flight bookings and prepare necessary travel documentation.
- Liaise with thirdparty entities such as boarding kennels and veterinary practices.
- Demonstrate exceptional communication skills to interact with clients and colleagues effectively.
- Thrive in a fastpaced environment by remaining proactive and adaptable.
- Exhibit strong organizational and time management abilities to manage client bookings efficiently.
- Pay meticulous attention to detail to ensure every aspect of the pet relocation process is meticulously planned.
- Demonstrate dedication to providing compassionate customer care and exceeding client expectations.
- Convey confidence and professionalism to reassure clients throughout the pet travel process.
- Utilize your love for animals to empathize with clients and address any concerns they may have.
Requirements:
- Proficiency in Microsoft Word and Outlook (Experience with Excel is advantageous).
- Previous experience in pet travel, freight, exports, or customs.
- Strong English grammar, spelling, and literacy skills.
- Prior experience working in an office environment.
- Passion for animals and experience with pets preferred.
Benefits:
- Fulltime permanent position (40 hours per week, Monday to Friday, 09:0018:00 with 1hour unpaid lunch).
- 20 days holiday plus 8 bank holidays.
- Company laptop provided.
- Starting salary £25,000 £27,000 depending on experience with a 3month probation period.
- Upon completion of probation and full training:
- Company pension scheme.
- Some evening/weekend oncall work (additional pay) split between department members with the option to work from home.
- Oncall phone provided.
- Monthly layered 'paid up' target bonus.
Salary:
£25,000.00-£27,000.00 per year
Benefits:
- Company car
Schedule:
- Monday to Friday
Work Location:
In person
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