Order Processor - Rhyl, United Kingdom - Prism Medical UK

Prism Medical UK

Verified Company

Rhyl, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Why Prism Healthcare?

Prism Healthcare Group are a highly reputable healthcare company employing circa 600 colleagues, across various locations within the UK and Europe.

We work with a variety of mobility equipment, including patient moving, handling, and bathing devices, committing to the ongoing safety and wellbeing of the people who use our equipment.

Through our family of brands, we are best positioned to share our experience and expertise with every client and customer.

Role Description

In this role you will be responsible for processing customer orders and quotes, as well as providing an industry leading level of service, for our internal and external customers.

Essential Duties

Ensuring all orders/quotes are processed correctly on a daily basis.
Ensuring all KPI targets are achieved and maintained.
Take ownership of complaints through root cause analysis and departmental ownership to improve process and resolution.
To implement and demonstrate a "customer first mentality" across the team and business.
To support wider team and business when required.
To drive continuous improvement within department and wider business.

Personal Characteristics (Attitude)